Company Response
Jessica M. from
All State Carriers Submitted this response.
Response Date: 4/27/2009 4:28:00 PM
Here at All State Carriers we do not give exact dates due to the fact that our drivers can hit traffic and weather conditions can be harsh therefore the drivers can get delayed. All drivers are different with the time that they call before pickup, some drivers call a few hours ahead of time and a few drivers give 24 hours but we here in the main office ALWAYS call the customer to inform them of the pickup and we certainly did with this transport. With the vehicle being dropped off in a position that he could'nt get the car out is something that the driver works with the customer. the drivers drop the vehicles off in a positiion at the customers request. in this event the customer misinforms us wth the location of pickup so the price to ship his vehicle was fifity dollars more and he agreed to the amount due to his neglect. We do our best to keep our customers happy but their is only so much we can do. I hope the next time you ship everything goes how you wish.