Company Response Review Report Review
scam

syrus Submitted this review about All Auto Trust Transport
Review made Live: 11/15/2009 1:34:00 AM
BAD BAD company. they run a scam. watch out. i was offered a $300.00 gas card to use their services. i even put it in the contract where i signed. i have many emails promising my gas card will be shipped today. i waited weeks and when i contacted them they put me on hold and then hang up on me. i finally got hold of Leslie who said you really think we give a gas card away. she said you can complain as much as you want. there are many people like you who would fall in our trap. i said adding a review is my first step. i am going to file a complaint with transportation department. i will contact local newspapers and T.V. stations. i want to make sure others dont fall for their trap. i have emails from frank, leslie, monica and vielka matus all promising my gas card the same day. as for the service itself, very poor. the driver even didnt have GPS. he couldn't use Thomas Guide. i had to give him directions 10 times. i had many other companies with a better price but i fell for the gas card scam and i don't want others to do the same.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
123708-np
Quote or Order Cost:
$645

Company Response
glenda matus from All Auto Trust Transport Submitted this response.
Response Date: 11/16/2009 5:16:00 PM
since the beginning when the customer placed the order he was fully aware that the promotion was a rebate programthat we send out we pick up the car on time delivered on time ,alwas updated the customer in reference to the status of vehicle no damages where made . and we provided excellent service to customer customer was emailed certificate via email and explain throughlt how it works he was upset in regards to how long it took to be sent ,but he was aware that is was going to be sent after car was delivered