Kristy E
Submitted this review about All American Transport Review made Live: 2/3/2013 10:51:00 AM
I used a website, "Movemycar.com" and Val (All American Transport) called me within 20 minutes. She spoke with me about how transporting vehicles work, even though she was across the country. I was still unsure so she sent me an email with the company information and ratings. Everything looked good, and I was somewhat desperate, so I called back. She took my information and said she would get back to me. I was antsy, so I called her back twice as she was finding a truck. She called me back, as she said she would with the information. The reason for my panic was that I needed my truck from point A to point B within 2 days. My truck is NOT small - it is over 7ft tall and over 8ft wide.
Nothing could have gone smoother! Driver #1 called me right away to confirm, and then he picked up the truck later that SAME evening that I spoke with Val. He then transferred the truck to Driver #2. The truck's destination was changed by the receiving party to accommodate Driver #2's 53ft truck. All three individual's we worked with were professional and thorough. Val was so patient as panic crept in. Best of all, my truck reached it's destination well ahead of schedule, safe and sound.
Thank you to Val so much for calming my fears on the phone, allowing me to relax and have some faith.
Shipment Details
Origin State:
Washington
Pickup:
Early
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
969575-DU
Quote or Order Cost:
$290
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