Mr Pojen Lin, first I would like to say that we do our very best to be honest and work hard for every customer. We on average move vehicles at the rockbottom rate in 1-7 days. There are few occasions when a vehicle is located in an area not commonly traveled by carriers...such as Blaine WA. Blaine is way up in northern WA and most carriers do not go up there. This is not to say it is impossible but we did advise you that your transport was not going to fall within the 1-7 day average pickup because of the Blaine location. We did give you status updates during the two weeks we were working on assigning a carrier to pickup your vehicle. After waiting two weeks you decided to upgrade your order to our priority rate to get the vehicle picked up in a guaranteed 1-3 days. When we called you to let you know we had a carrier you decided to cancel. You see, when you placed your order you chose the rockbottom rate (the rate for customers not in a hurry and we advised you it would take awhile), then you decided to upgrade to our guaranteed 1-3 day pickup priority shipping option. You made it sound in your review that we just raised up your price and were trying to get more money from you. Thats not true at all and I feel like you are making us sound terrible, when all we are doing is exactly what is spelled out in the "Conditions of our Quote" which was included with your quote. I am extremely sorry that you feel we have been misleading or are not doing things honestly. We really do our very best for every customer as we did for you. It is our job to inform you fully upfront and I feel we did that. Agape hopes things work out for you. Thank you for the opportunity.