Company Response
Rebekah A from
Agape Auto Transport LLC Submitted this response.
Response Date: 3/11/2009 4:25:00 PM
It did take us longer than the average to get Mr. Dana Dunavants vehicle picked up. It was not because we werent working on it as he suggested. His vehicle was picked up in Harpursville, NY 13787, which anyone can see is not near any major cities and there are not many carriers that go to that area. Contrary to what that particular driver said. It was being transported to Madison, AL 35758, which is near Huntsville, not too bad. This route is not the most popular route and on top of that Mr. Dunavant's vehicle was inoperable. So all of these things together, unfortunately, affected the pickup date. We always do our very best to get all of our customers vehicles scheduled as quickly as possible. And we explain that sometimes due to the locations and availability of carriers, it may take just a little bit longer. We did discuss with Mr. Dunavant that this particular carrier was a little more money than his quoted amount. He knew he had the option to pass if he wanted to.
We do appreciate Mr. Dunavants patience and his business. We apologize for the delay and wish him the very best.