Mr. Chris Cooper of Tulsa, Oklahoma, placed his order on July 4th for his 1991 Porsche 911 to be transported from Oxford, MS, to Tulsa, OK. We called him on July 7th to verify his order. Immediately he wanted a guaranteed pick-up date. When we explained the process and that we had to assign the carrier first before we could give him that date, he was very rude to our customer service representative and said he did not want to complete his order with us. He was going to call around and find someone who could guarantee a pick-up date for him. That was at 8:59 am on July 7th. At 10:44 am Mr. Chris Cooper faxed us his signed contract to complete the order. Obviously, he could not get anyone else to give him what he wanted. Mr. Cooper never gave us an opportunity to give him a call because he called us almost daily. Each time we did our very best to explain to him that we would contact him immediately when we had a carrier assigned with the confirmed transport dates. He did not think this was good enough. He wanted us to call him every day, even if we had no information. We did keep him informed via phone and email, but Mr. Cooper wanted contact every day throughout the day. We find this an unreasonable request. On July 17th, Mr. Cooper became so completely rude and condescending that our office had no choice but to cancel his order. We tried our best to work with Mr. Cooper, but most of the time he would not even let us speak. We pointed out to Mr. Cooper his tone and poor behavior towards us. He denied it and pointed the finger at us, as you can tell from his review. We are glad he got his vehicle moved. The company he found is one of our carriers. BUT he paid a much higher rate going directly through the carrier ($190 more) than he would have if he would have been just a little more patient.