A Disaster

David Submitted this review about Advanced Automotive Shipping LLC
Review made Live: 5/13/2013 7:19:00 PM
Chose this firm out of a number of possible choices, based on positive reviews posted earlier. Our experience was the opposite, totally negative. Firm never met obligations of a signed contract and finally left us without any auto transport. We made the drive from FL to MA as contracted auto transport never materialized despite repeated promises. Would never deal with this firm again.

Company Response
Ken Bupp from Advanced Automotive Shipping LLC Submitted this response.
Response Date: 5/15/2013 9:36:00 AM
David, We called you two months prior to your scheduled pick up to let you know we fired one of our employee's for failing to quote based upon the increase of vehicles being shipped up North during the months of March, April, and May. I also explained in detail that there was no way your vehicle could move for the quoted price and gave you two months to find another carrier. After three days of your order being canceled you called us back and said you had 750.00 to move your vehicle. I explained again that this order was going to take at least 900.00 to move to your location in Mass. You asked me to post the order and try and find you a carrier for that price. When your order was not picked up you called and expressed your dismay and then said you would be driving the vehicle back. It is completely unfair for you to make these false statements. We never promised or guaranteed anything for the price you requested. We promised that we would try and find you a carrier for your demanded price. Had you gone with the price we quoted the after letting you out of your contract your vehicle would have been transported on time. Regards, Kenneth D Bupp Sr Owner/Operator