Company Response
Muriel Fedderwitz from
Above The Rest Auto Transport Submitted this response.
Response Date: 8/6/2011 2:49:00 PM
This customer call me twice at 11;00pm in the evening asking if I could get his car shipped asap.Then called again in the morning. I explained the process to him. I thought he understood that I am a Broker who gets a fee for my service $150 and the rest is put on a Dispatch Board for a driver to accept. A driver called in and asked for $150 more. I negotiated it down $50. I called the customer and him him I had a driver who wanted $100 more. At that point I was told by the customer he would try and find a friend to accept the vehicle since he would not be at the destination yet. After waiting 1 hour with no call back the driver informed me that the customer called another Broker and listed the car for $50 more. I informed the customer when he did finally answer that was very underhanded and unprofessional. Cheating him for $100 more is untrue as that goes to the driver. My fee was always $150.00.