Review Report Review
Failurre to deliver

Jim S Submitted this review about Able Auto Transport
Review made Live: 9/25/2008 10:38:00 AM
Full payment was made to Able Auto Transport on Aug 1, 2008 with expected delvery to be 2-3 weeks. I checked with Able a couple weeks later to check on status. Still no trucker found to haul the 2004 Ford F250 S/C shortbox. At the end of week 3 I checked again. Still no trucker found. Coming into week 4, I find that no trucker has accepted to haul the truck from MA to CO. The pleasant receptionist did say that they were going to lower their commision to help entice a trucker to pick up my vehicle. No luck. I emailed Able at end of week 4 and mentioned that I would be agreeable to having the truck deliverd to Denver, saving the trucker a haul up into the mountains where I was hoping to receive delivery. Never did get an answer. Called again and found that they (Able) had made no headway. At the end of week 5 I contacted a number of other companies, but non could deliver any quicker than 2-3 weeks. Finally cancelled the order at approximately week 6. On a plus side, they did refund my prepaid money promptly. Unfortunately, I needed the truck and had to fly out to Boston and drive it back, costing me 4 days work on top of food and lodging, airfare and fuel. In a nutshell, Able Auto Transport is attempting to gather contracts by lowballing most of it's competitors. Unfortunately this doesn't always work as natually a trucker is going to load his transport with the best paying vehicles he can find. Nope, can't say I'd reccommend Able Auto Transport to haul your vehicle.
Shipment Details
Origin State:
Massachusetts
Pickup:
Never
Destination State:
Colorado
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
21086125
Quote or Order Cost:
$1140