Company Response Review Report Review
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Monty Submitted this review about AP Cargo Express Corp
Review made Live: 11/14/2019 4:15:00 PM
These people are disgusting con artists, I tried to ship my Yaris. They gave me a quote and then I wait a few weeks. I decide to get it fixed in my home state and then cancel. They violated the terms of their agreement and charged a $200 cancellation fee. Will have to block them from charging my bank. They are a nightmare and refuse to take my calls.
Shipment Details
Origin State:
Delaware
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
500
Quote or Order Cost:
$500

Company Response
Carlos from AP Cargo Express Corp Submitted this response.
Response Date: 11/20/2019 9:51:00 PM
I am sorry for the frustration you caused yourself by canceling ahead of time. We always assign a driver within 24 to 72 hours before the pick up date. You did not allow for the timeframe to pass. And decided to cancel prior to your pick up date. You may always use the administration fee as a credit towards moving the vehicle if you decide to ship with us as we agreed to. Thank you again. I will reach out and call you myself, as you state you have issues getting in touch with us , which is odd.