Amber
Submitted this review about ANM Auto Transport Review made Live: 8/5/2019 3:26:00 PM
This was a nightmare of an ordeal. Mathew has great communication up until I paid the $100 deposit and as soon as he got his money he disappeared . I was connected to tactile hauling transport with some guy name Mike. This company and the driver were shady from the get go but I foolishly choose to ignore my gut feeling . He had zero communication and kept giving me wrong timings for pickup . He told me he will pick my car at 2 pm and didn’t show up until 8 pm which caused me to cancel many last minute errands I had planned before leaving town. Mike told me I will get my car next day 5 pm when I called he said he is having trouble with his truck. First of all , it’s not my problem as I had paid the deposit , secondly if you are a transport business should t you check all the gist of your vehicle before even begin to transport someone’s vehicle . Anyways he told me he will drop my car next day and didn’t answer any of my calls or text messages . I called Mathew who was very non chalant about it and just gave me a different number to track the driver . After running around different places I finally got hold of some lady who texted me a different number with some guy name Cha Conant who lied to me about his location . So now i’m talking to two different drivers who are giving me two different locations for the same vehicle. I started feeling anxious and just kept praying that I get my car. I called of the drivers the next day and they told me that he will be coming tomorrow to drop my car and he will call me. After waiting half of the day I finally called him again and he said he will drop my car in two hours. I did get my car in two hours but after going through this nonsense I do not recommend this company at all. If you love your car and don’t want to go through the mental torture that I’ve been through and don’t want to go with this company. I wish I had stick to my original plan and drove to Texas which would’ve cost me under $200. When I first talk to Matthew he had quoted me $600 and by the time it was time to pick up the car a day before the schedule day he change the price and told me $700. At that time I know their option but to pay extra hundred dollars because I was not going to find anyone and that your little time. This company is nothing but a scam and give make and save yourself a lot of trouble Pay a little extra even $800-$900 and go through some reliable people.
Shipment Details
Origin State:
North Carolina
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
600
Quote or Order Cost:
$700
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