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Fraud.

Nellie Submitted this review about ABR Transport
Review made Live: 3/2/2013 5:30:00 PM
Took our $ but not the car. The day it was due in Toronto Natalie finally answere the phone and said driver had heart problems and car was still in Calgary. Didn't seem right to me, and I did the research I should have done before I gave my money, and decided to ship car with another company which worked out perfect. I called Natalie back after the car was already delivered via the other company and she said she was sorry but the car was still in Calgary and she did not see anything on the file explaining why it had not yet been picked up. (Obviously she had forgotten the previous lie she told me)I asked for a full refund, she promised in 2-3 business days....and over a month later I'm still waiting. I've gone to the RCMP, and now that 30days are passed I will go to them again. Incredibly this company just keeps taking peoples money and not delivering any service.

Update: April 26. Full refund!!!! After constantly emailing, phoning, etc., to no avail, I forwarded to them today a letter I had written to the local RCMP, and within an hour I had a response from them that they would email the money, and indeed they did! What a miserable experience this whole thing was but a lesson learned; due diligence ahead of time is a better way to go. If you are waiting for money back; call them, be angry, contact police, etc. Right now they have money because Alex said they were expecting, "insurance payout"....so demand your funds back.
Shipment Details
Origin State:
Alberta
Pickup:
Never
Destination State:
Ontario
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R003315183
Quote or Order Cost:
$1158