Review Report Review
WORST EXPERIENCE EVER!!!

DONNA COLEMAN Submitted this review about AAA Transporters
Review made Live: 11/8/2010 12:37:00 PM
MY CONTACT PERSON WAS JUSTIN WHO CALLED ME FROM A SAN DIEGO NUMBER, BUT LATER DISCOVERED WAS IN FLORIDA. ONCE WE AGREED ON A PRICE THEY WERE ANXIOUS TO GET THE CAR PICKED UP. I GAVE HIM MY CREDIT CARD THAT DAY TO PAY THE $95 BROKER FEE, WHICH LEFT $750 TO BE PAID TO THE DRIVER. FIRST OF ALL, THE GUY WHO CAME TO PICK UP AND INSPECT THE CAR HAD PAPERWORK STATING THE DRIVER WAS TO BE PAID $760. I CALLED JUSTIN BACK TO GET THIS STRAIGHTENED OUT RIGHT AWAY, BUT OF COURSE WHEN THEY DID DELIVER THE CAR THEY STILL TRIED TO OVERCHARGE ME THAT AMOUNT! LUCKILY, I HAD A COPY OF THE CONTRACT AND A CASHIERS CK FOR THE $75O AND THAT IS ALL I WAS GOING TO GIVE THEM! I WAS ALREADY VERY UPSET THAT THEY HAD THE CAR SO LONG! I WAS QUOTED 10 DAYS WITH A +2 TIME WINDOW AND THEY STILL HAD IT FOR AN EXTRA 2 DAYS! NOT TO MENTION THAT THEY WERE SEVERAL HOURS LATE THAT EVENING AND HAD ME AND MY DAUGHTER MEET THEM IN A GROCERY STORE PARKING LOT AT 10:30 AT NIGHT! YES, THE CAR WAS DIRTY, BUT IT APPEARED TO HAVE ADDITIONAL SCRATCHES ON IT WHICH THEY REFUSE TO LET ME DOCUMENT ON THE PAPERWORK. I WAS DEALING WITH 2 RUSSIAN GUYS AT NIGHT AND FRANKLY DID NOT FEEL SAFE!!! SO, I SIGNED THE PAPERWORK AND JUST GOT OUT OF THERE!!! I AM IN THE PROCESS OF SHIPPING ANOTHER CAR RIGHT NOW AND FOUND THIS WEBSITE TO CK ON THEM. WISH I HAD DONE THAT THE LAST TIME, BUT HOPE THIS WILL HELP SOMEONE ELSE. WOULD ALSO LIKE TO SAY THAT I TOO HAD ISSUES WITH MY CREDIT CARD BEING OVERCHARGED WHICH ONLY GOT RESOLVED DUE TO MY CREDIT CARD COMPANY DENYING PAYMENT! THEY TOLD ME MY SEC CODE DID NOT WORK SO I GAVE THEM A DIFFERENT CREDIT CARD AND THEY ACTUALLY CHARGED BOTH A TOTAL OF 3 TIMES THE BROKER FEE! **BOTTOM LINE** DO NOT WASTE YOUR TIME WITH THIS COMPANY!!!
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
18458-DQ
Quote or Order Cost:
$845

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged