SCAM ARTISTS

Heather Submitted this review about A Unique Transport
Review made Live: 11/1/2012 5:28:00 PM
I am a lawyer. My client hired A Unique Transport to transport her car for an agreed upon $830. When the car arrived, they demanded an additional $300, without which they refused to release the car. They claimed that the broker she used (whom she paid) went out of business and owed A Unique Transport money FOR OTHER DEALS. Mike admitted that the broker did not owe ANY MONEY FOR THIS DEAL but told me that he's trying to recoup his losses from that broker by charging each customer EXTRA MONEY.

I was beyond shocked and sought to clarify that $830 was all he was owed for my client's car transport, to which he said YES. But he still, as I sit here, refuses to release my client's car unless she pays an additional $300.

I see a lot of bad actors in my line of work but I've never had anyone so bold as to say that they were taking extra money from my client to pay for other businesses losses. This guy should be out of business.

Company Response
Mike from A Unique Transport Submitted this response.
Response Date: 11/16/2012 5:39:00 PM
First and foremost, we apologize for causing an inconvenience to our customer. This customer, and about 4 other customers on the same truck load, were contracted to our company though AA Auto&Home Movers; unfortunately, this brokerage company ran out of business. Consequently, this company closed up shop with money owed to our company and money charged from customers before the transport was ever completed. We then explained our situation that we had lost a large amount of money to this company alone. Since AA Auto&Home Movers had been unresponsive for almost a month, we asked our customers to dispute their credit card charges and instead, pay us the deposit amount they had originally given the broker. We only asked our customers to pay us for the full transport amount. All of our customers happily cooperated, were thankful of our honesty, and respected our decision.