Review Report Review
PICKUP

Charlene Submitted this review about 7 Star Auto Transport
Review made Live: 10/2/2015 6:09:00 PM
I SCHEDULED A PICK UP WITH JAIR(PLEASE BEWARE HE IS A SCAMMER AND FAST TALKER) HE TOLD ME THAT HE COULD PICK UP MY VEHICLE ON A SPECIFIC DATE AND THAT HE WOULD DEFINITLEY HAVE A DRIVER AND THAT I WOULD RECEIVE AN EMAIL CONFIRMATION OF THE DRIVER ASSIGNED, AS A COUPLE OF DAYS WENT BY I NEVER RECEIVED A CONFIRMATION EMAIL CONFIRMING THE DRIVER, THEREFORE I CALLED JAIR AND HE KEPT SAYING OH YEAH YOUR GOOD AND REPEATING THE PICKUP DATE. FINALLY AFTER NEVER!! RECEIVING A CONFIRMATION EMAIL I CONTACTED ANOTHER COMPANY WHO TOLD ME THAT MY VEHICLE WAS ON THE CENTRAL DISPATCH BOARD "PENDING" A DRIVER! MIND YOU MY PICK UP DATE WAS THE NEXT DAY. CALLED JAIR THE LIAR AND HE SAID OH YES WE HAVE A DRIVER, I WILLL SEND YOU THE EMAIL IN AN HOUR NEVER GOT THE EMAIL. FINALLY AFTER TALKING TO OTHER TRANSPORT COMPANIES THEY TOO CONFIRMED THAT OUR VEHICLE WAS STILL "PENDING" A DRIVER FOR 7 STAR AUTO. I EMAILED JAIR WELL OVER 15 TIMES TO CANCEL MY ORDER HE REFUSED, AFTER I SENT AN EMAIL TELLING HIM I KNEW THE PICKUP OF THE CAR WAS STILL PENDING BECAUSE HE DID NOT HAVE A DRIVER, HE SENT AN EMAIL STATING "NO WE DO NOT HAVE A DRIVER YET, BUT MY MANAGER GAVE APPROVAL TO PAY MORE MONEY OUT OF HIS POCKET. I TOLD JAIR NEVER MIND, FORGET IT HE WAS A LIAR AND TO CANCEL MY ORDER AND TAKE ME OFF OF THE BOARD, HE REFUSED, WOULD NOT CANCEL, OR ISSUE REFUND! I HAD TO END UP CALLING CENTRAL DISPATCH TO MAKE A FORMAL COMPLAINT AFTER DOING SO A MYSTERIOUS EMAIL APPEARED TO CANCEL, BUT YET IT DID NOT STATE TO CANCEL WITH FULL REFUND. HAD TO GET BANK TO INTERVENE TO GIVE BACK MONEY!! IT WAS A NIGHTMARE DEALING WITH THIS COMPANY AND I CHOSE THEM BASED ON THE GOOD REVIEWS. ****PLEASE, PLEASE, PLEASE**** DO NOT LET THE GOOD REVIEWS FOOL YOU! THEY MAY BE GIVING THEMSELVES GOOD REVIEWS THEY SO CROOKED. WHATEVER YOU DO, DO NOT USE THIS COMPANY!!! AND AFTER ALL THE HEADACHE WITH 7 STAR I FOUND A COMPANY THAT PICKED MY CAR UP THE SAME DAY WITHIN AN HOUR OF CALLING THEM AND MY CAR WAS IN MY DRIVE WAY 7AM THE NEXT MORNING! HAD I WAITED ON THAT FLAMMER JAIR I WOULD STILL BE WAITING ON MY CAR AS I WRITE THIS REVIEW. I HOPE YOU HEED THIS WARNING, BUT YOU ARE TAKING A BAD RISK IF YOU THINK ABOUT USING ***7 STAR AUTO TRANSPORT!****** P.S. THEY ALSO HAVE CALLER ID SO WHEN YOU CALL WITH A PROBLEM OR COMPLAINT THEY WILL SEND YOU TO VOICEMAIL KNOWING YOU JUST HUNG UP WITH THEM 2 MINUTES AGO! THEY GET 0 STARS!!
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
South Carolina
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
JAIR
Quote or Order Cost:
$400