Company Response Review Report Review
Shady company-do not use!!!

Robert O"Brien Submitted this review about 7 Star Auto Transport
Review made Live: 7/7/2015 1:04:00 PM
The driver delivered my car at 8 in the dark knowing the place closed at 4.He wouldn't leave any paperwork.Fortunatelly, the mechanic stayed and waited for it .The driver didn't load it properly and crushed my exhaust pipe causing 2000.00 in damage to my car. It went from one mechanic in LA to one in Texas. I have 2 expert witnesses on what he did.This happened on April 24th. It is now July 7th. The driver is lying . The insurance company is playing games and stalling. I didn't want to drive this Rolls Royce from LA. to Texas fearing a rock in the window on interstate. Next time I will drive it! 7 Star said it is not there fault. They apparently broker out to idiot drivers. Stay away from this company. I guess I have to get an attorney and sue. What a nightmare. Thanks for the experience 7 Star!!!!I hope you rot in hell for the this !!
Shipment Details
Origin State:
Louisiana
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Jim Talley
Quote or Order Cost:
$350

Company Response
Jack Saban from 7 Star Auto Transport Submitted this response.
Response Date: 7/13/2015 1:18:00 PM
NOT TRUE. Carrier reported that they called and person at delivery confirmed delivery time, also that vehicle was inspected at time of delivery. However Customer made a claim for scratches and insurance is still processing claim. If damages were present at time of delivery insurance pays for it, but if damages were not found at time of delivery, any claim after delivery are not covered. We did suggested and offered the customer an Enclosed transport for this type of vehicle but he refused to protected from flying objects on the roads.