Company Response Review Report Review
overall service

Steve Submitted this review about 7 Star Auto Transport
Review made Live: 8/23/2011 12:14:00 PM
I had never been involved in setting up delivery for auto transport. It definitely saved time, inconvenience and cost. Would have liked to have seen Colorado but was not an option, along with the trip over and back to buy a mostly restored Volkswagen Westphalia.
Took a lot of phone calls, partially arranged by the sellers, whom I thank. Problem for the transport broker is finding a reliable company/driver going to the area and picking up the vehicle in a reliable time frame. Brokers contract states they have 10 days to confirm a carrier ( for a reason)!
Jack at 7 Star Auto Transport worked diligently to put the deal together and had a company out of Farmington, New Mexico send a smaller transport to pick up my vehicle. Cost $ 100.00 more than the original quote. The previous owners were impressed that the driver coming from a couple hours away was able to accomodate their schedule and pick up only one day late (unusual in the industry, usually 7-10 days late.)
Overall I was satisfied but now that I have experience I know what to expect, but Jack was easy to access, returned my calls, kept me up to date and confirmed changes with me before making changes.

I would give Jack and 7 Star Transport 4 out of 5 stars.
Shipment Details
Origin State:
Colorado
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
0438
Quote or Order Cost:
$750

Company Response
Jack Saban from 7 Star Auto Transport Submitted this response.
Response Date: 9/3/2011 3:03:00 PM
Steve. Thank you for the great review it was a pleasure getting your VW Westphalia to you . i know you were anxious the recieve the vehicle.. we value your business and would be happy to help you out on any other transport needs you have..