Andrea
Submitted this review about 123 Auto Transport Review made Live: 7/9/2013 1:52:00 PM
Autotransport123 has HORRIBLE customer service!!! I placed an order then cancelled it within an hour. I called and spoke with Danny as well as emailed him notifying him of my cancellation. He assured me it would be taken care of and my card not charged. Again, I cancelled within an hour and my vehicle had not been dispatched/assigned to a driver! 3 days later I received a call from a driver that they dispatched to pick my car up DESPITE my cancellation! They also attempted to charge my card $225, then $150, then $50 on the same day (3 days after I cancelled). When I called to dispute the charge, they gave me the run around for 2 days. When I finally spoke to someone, they were VERY RUDE, SARCASTIC and UNPROFESSIONAL! They were mad that I chose to go with another company who was professional, reasonable and was able to pick-up/deliver my vehicle faster! STAY AWAY FROM AUTOTRANSPORT123! They are CROOKS! Go with CarShipperUSA instead! Glenn and Anna are AWESOME and they VERY PROFESSIONAL!
Shipment Details
Origin State:
Georgia
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
323032-TL
Quote or Order Cost:
$775
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