BAD EXPERIENCE

Ibrahim .H.B Submitted this review about 1 World Auto Movers
Review made Live: 12/14/2010 9:37:00 AM
WHEN I WAS LOOKING TO SHIP 2 CARS FROM THE US TO LAGOS,NIGERIA,SO I CHECHED ONLINE & CAME ACROSS 1WORLD AUTO.I CALLED THEIR LINES AND WAS ABLE TO SPEAK TO SABRINA,SHE'S ABLE TO CONVINCED ME.I MADE A FULL WIRE TRANSFER OF $4,045 FOR THE 2 CARS BUT UP TO THIS DAY THE 14TH DEC,2010.THEY'VE NOT BEEN ABLE TO GIVE ME THE POSITION OF MY OTHER AND IF I CALLED ALL THEY COMPLAIN ABOUT IS CUSTOM CLARANCE OR THE RECEPTIONIST PUT ME ON ANSWERING MACHINE OR DONT PICK AT ALL.ONE OF THE CAR HAS BEEN PICKED BUT NOT SHIP YET WHILE THE OTHER ONE IS STILL WITH THE DEALER.KINDLY HELP TO PLEAD WITH THEM TO ASSIT ME

Company Response
Miranda Carmichael from 1 World Auto Movers Submitted this response.
Response Date: 12/16/2010 4:32:00 PM
Ibrahim, we received all information required for the Toyota Camry you are shipping, but none of the information for the Toyota 4Runner until just last week. We have bookings for both of the cars now, but as you were advised via email, requirements for shipping into Nigeria have changed and no vehicle will sail unless a CTN is acquired. Sent: Friday, December 10, 2010 4:38 PM Subject: RE: Status Request FW: Booking Confirmation Mr. Babatumde, Please find your booking confirmation for the Camry attached. The Camry was picked up from the dealership on 11/18 and taken to the port. I have not yet received information on your 4Runner. I need a copy of the title, front and back, and a copy of the bill of sale. Everything else I have. PLEASE NOTE THE FOLLOWING: As agreed by the Nigerian Ports Authority and the Association representing the shipping agencies in Nigeria (SAN) as from the 1st December, all cargo to Nigerian ports will need to have a Cargo Tracking Number (CTN) before loading. All carriers will be ensuring compliance by requesting the CTN before loading. THE STEAMSHIP LINES WILL NOT LOAD ANY CARGO WITHOUT A CTN. THE FORMAT FOR THE CTN MUST BE 10/USA/ - - - - -. PLEASE REMIT TO US ASAP FOR ALL YOUR CARGO. YOU CAN FIND INFORMATION BELOW. http://www.africactn.com/Africactn/Nigeria.html PLEASE NOTE THIS IS BEING IMPLEMENTED BY THE NIGERIAN GOVERNMENT NOT BY THE SHIPPING COMPANIES.