Company Response Review Report Review
Just a small issue.

Ernest Scholten Submitted this review about 1 All Aboard Auto Transport
Review made Live: 11/28/2009 11:50:00 AM
No problem with arraiging the pickup, the issue was the timing of recieving the vehicles, I thought I was talking to the driver when actually I was talking to the owner of No Doubt Trucking and he obviously did not know where the drivers were or where they were going, we had arrainged to meet the truck at 8 AM at destination in Michigan when at 8AM they were actually still in Illinois as they did not have my cell # which I had given up front to contact me with. Needless to say the wait from 8AM to 7PM was very long. Upon arriving the drivers were very good, recieved the vehicles in good shape, just in the future when vehicles are picked up, let me know the drivers cell # so we can stay in contact and illiminate the needless wait period.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1031
Quote or Order Cost:
$2920

Company Response
Fletcher from 1 All Aboard Auto Transport Submitted this response.
Response Date: 11/29/2009 2:00:00 AM
Ernest thanks for the review and I am happy to see that overall you were satisfied with the service provided. I forwarded all the number that i had to the trucking company. I did not have the drivers cell phone number. Some companies do not provide the drivers number due to the fact some customers call every five minutes. You should have called me and I would have gotten to the driver and given you the number. Thank You for choosing All Aboard Auto Transport And I look forward to working with you again with some of your bigger equipment....Fletcher