Review Report Review
DISAPPOINTED BEYOND BELIEF!

CATHERINE Submitted this review about Nationwide Transport Services
Review made Live: 8/11/2015 8:36:00 AM
I FOUND THIS COMPANY TO BE FULL OF SMOOTH TALKERS. THEY PROVIDE INFORMATION THAT IS FALSE IN ORDER TO GET THE SALE. GPS TRACKING...NO! NATIONWIDE TRANSPORT SERVICES PROVIDED AN QUOTE OF $650, HOWEVER WHEN THE WERE ABLE TO CONTRACT OUT THE PICKUP THE QUOTE TURNED INTO AN ADDITIONAL $50 FOR A TOTAL OF $700. REPRESENTATIVE DEREK STATED THAT THIS HAPPENS ALL THE TIME, BUT GUARANTEES THAT THE TRANSPORTER IS A RELIABLE A++ DRIVERS. THEY WOULDN'T USE THEM OTHERWISE.. I BEG TO DIFFER ON THE A++ RATING. THE CONTRACTED TRANSPORT WAS RELIANCE AUTO TRANSPORT INC. THE DRIVERS WERE NOT ON TIME AND DIDN'T PROVIDE THE WINDOW OF 1-2 HOURS PROMISED LIKE THEIR DISPATCHER STATED. THEY CALLED STATING 30 MINS AND THEY WERE THERE IN 5 MINS. THEY DON'T LOAD DOOR TO DOOR. THEY HAD ME LOAD THIS CAR ON THE SHOULDER OF A BUSY 2 LANE ROAD IN HEAVY TRAFFIC. THE DISPATCHER WORKS 9-5PM EST. " WHILE THE CAT'S AWAY THE MICE WILL PLAY." THE DRIVERS DIDN'T SPEAK ANY ENGLISH. THEY HAD THE PAPERWORK SET UP TO DELIVER TO MIAMI, FL WHICH IS NOT WHERE THIS CAR WAS TO BE DELIVERED. ONCE THE CAR WAS IN FLORIDA THE DISPATCHER WAS VERY SECRETIVE TO WHERE THE CAR ACTUALLY WAS. MY PROPERTY NOT YOURS THERE SHOULDN'T BE ANY SECRETS. WHEN THE DISPATCHER LEFT FOR THE DAY THE TRANSPORT WAS TO DELIVER 8/1/15 @ 9AM AS THEY DON'T DELIVER AFTER 5PM. THE DRIVER TRIED TO STRONG ARM US TO DELIVER AT 11PM 7/31/15 ON A DARK 2 LANE HIGHWAY AS HE WAS IN A HURRY TO GET BACK HOME FOR THE WEEKEND IN MIAMI. TRIED TO SAY HE WOULD BRING THE CAR BACK ON MONDAY 8/3/15 IF WE WOULD WIRE THE FUNDS TO HIM. THIS WAS NOT A PLEASANT TIME AND I WOULDN'T RECOMMEND EITHER OF THESE COMPANIES TO ANYONE EVER!!!!
Shipment Details
Origin State:
Nebraska
Pickup:
Late
Destination State:
Nebraska
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
829940-WE
Quote or Order Cost:
$700