Company Response Review Report Review
Great Service and Great Price!

Brian Submitted this review about Excellent Auto Transport
Review made Live: 3/31/2015 6:42:00 PM
I needed to ship my vehicle from NJ to NY and found numerous brokers looking to assist. I looked at reviews for most of the brokers and found many negative reviews that turned me off. I then found Excellent Auto Transport and spoke with Bernie. I was impressed by all their great reviews and decided to give her a call. She was wonderful to speak with and informed me of the whole process of transporting with a broker as this was my first time shipping a vehicle. She was very pleasant and descrbed the whole process. I decided to go with her company and soon after our first speaking and agreeing to the terms she was able to find a transport company to ship my vehicle within a few hours. Needless to say I was very impressed. The transport company she found communicated to me right away with expected pickup time and delivery.

I had my vehicle back within 24 hours, exactly on time. Thanks Bernie!
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
624934
Quote or Order Cost:
$325

Car Condition
  • Vehicle was dirty
Company Response
Sonia from Excellent Auto Transport Submitted this response.
Response Date: 4/9/2015 7:51:00 AM
Hi Brian, Thank you so much for the kind words. You had a very nice Mazda on order and we knew you were anxious to get it home. You were easy to work with and so glad we could get you an experienced, seasoned transport the same day. It is because of clients like you that I love my job! You were accessible when we needed to talk and worked with the carrier company to expedite your transport. Thank you so much, Brian. I hope we meet again sometime!