Review Report Review
NEVER REFUNDED MY DEPOSIT !!

KIM Submitted this review about Fidelity Auto Shipping
Review made Live: 12/13/2014 10:02:00 AM
The subject line says it all. We need to continue to spread the word about UNETHICAL business practices. I placed the transport order on a Saturday a.m. and had to cancel on Monday a.m., when I cancelled the transaction with the out of state dealer. (Found the car locally) Ms Odalys assured me it would be no problem to refund my deposit as they had not secured a driver AND in my opinion had done NO work to keep my $145 deposit. They finally sent me the cancellation form to fill out after 3 days. Odalys confirmed receipt. After I continued to email them about my refund status, I get this message from Odalys: "I did forward your cancellation request to customercare@Fidelityautoshipping. com, they will take care of letting you know about your refund, but it does take about 14 business days."

They are all FULL OF CRAP! Needless to say, my emails stopped being responded to and 3 MONTHS LATER my refund has not been issued. Imagine that! Save your money and grief. There are honest transporters out there, but you have to search. In-FUNKY-delity is NOT one of them! RUN!! RUN!! RUN!!
Shipment Details
Origin State:
Mississippi
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
H469554
Quote or Order Cost:
$445