Company Response Review Report Review
bad experience

edwin mcgill Submitted this review about Andrew Auto Transport
Review made Live: 12/10/2014 12:32:00 PM
Please don't use this company they are awful. Brian email me a quote $816 to transport my car from Portland, OR to Columbia,SC so after I decide too use Andrew Transport and pay my deposit Brian gave me a higher quote.So I the next day I tried calling him no answer call him 3 times he didn't return my call at all so I call the next morning he answer the phone finally.Brian was very rude he kept talking over me wouldn't give me a chance too talk at all he said I was bothering him, I called him 3 times so I told him I wanted my refund back he told NO he has done all the work.What work!! when you never call me with a offer we argue he called me a moron and said hell no i'm not getting my money back. So Brian had someone over dispatch too email I asked her too call me, Brian said she can't talk to me so I asked Brian why did she email me, so he tried too apologize I said NOPE I ask him if too refund my money he no I rather lose my money than let Andrew Transport hall my car DO NOT USE THIS COMPANY.
Shipment Details
Origin State:
Oregon
Pickup:
Never
Destination State:
South Carolina
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
60858
Quote or Order Cost:
$816

Company Response
brian andrew desind from Andrew Auto Transport Submitted this response.
Response Date: 1/5/2015 4:32:00 PM
Dear Edwin, You threatened our representatives life on the phone. Furthermore we were able to find you transport for the quoted price. You simply just did not understand what our rep was trying to tell you.