Company Response Review Report Review
First time shipping a vehicle experience

Vinh Nguyen Submitted this review about Auto Shipping Group LLC
Review made Live: 11/24/2014 6:44:00 PM
This was my first time shipping a vehicle and I was really nervous as I didn't know what to expect. I've done some research and came upon situations involving scammers. That really made me worry. The one thing that I read was that to never book with a company who takes your deposit first without securing a deal with a truck. This means that the company doesn't have a truck available yet and they will take your deposit money while searching. It turned out that the deposit was only on hold in my bank account until the service has been completed. I ended up getting my vehicle picked up and delivered to the destination of my request. I would definitely recommend auto shipping group for anyone who is looking to ship their vehicles.
Shipment Details
Origin State:
Oklahoma
Pickup:
On Time
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1012956
Quote or Order Cost:
$990

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 11/25/2014 9:26:00 AM
***DANIELLE HEAGY***360-244-4137***5 Star Service***Call TODAY for a FREE instant Quote***danielle@autoshippinggroup.com*** Vihn- Thank you SO much for the WONDERFUL review! You were such a pleasure to work with! This can really be a scary industry if you do not know what you are getting into and not know all the facts. If you are paying upfront to transport your vehicle it is probably not a good idea, in most cases. I am GLAD I was able to explain and EDUCATE you on the industry and how our company operates. If you or anyone you know needs a transport let me know! THANK YOU again for the REVIEW!!- Danielle