Company Response Review Report Review
Timelyness of my pick up

Jean Pierre Antoine Submitted this review about Auto Shipping Group LLC
Review made Live: 8/24/2014 4:50:00 PM
My initial pick up date was 7/23/14 but the driver wanted my vehicle on the 21st which gave my friend Steven a 2~3 hour window to deliver the car! That was an impossibility because my friend is a roofer. He would have had to stop his work of $36,000, climb down a 60' ladder, put it on his truck, find someone to pick up my car, follow them to the designated drop site, leave my car then go drop this other person back at home and then return to work! Do you see how unfair and ridiculous this sounds?! Now i have to wait another week after i put down a $190 deposit! I'm shelling out a total of $1500 and i expect better service or ill go elsewhere that offers the same deal!
Shipment Details
Origin State:
Virginia
Pickup:
On Time
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1011175
Quote or Order Cost:
$1500

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 8/25/2014 8:39:00 PM
Hello Jean, drivers will give ESTIMATED PICKUP and DELIVERY dated. There are variables involved that the drivers do Not control traffic and Construction are a good example. We try to get vehicles pickup as close to the pickup days as possible. When drivers arrive early and your Contact individual is Not available it can create a delay. Sorry for the Inconvenience..