Review Report Review
Great Auto Shipment

Ashley O Submitted this review about RoadRunner Auto Transport
Review made Live: 8/12/2014 10:18:00 PM
I recently used RoadRunner Auto Transport to ship my 2 cars from Florida to Ohio. I am so pleased with this company and would call them again in a heartbeat.

I was originally quoted a lower price by another company. The man "helping" me at the other company was rude over the phone, and even though I had a price quote in my email from his company, he refused to honor the quote and confirm my order until he spoke with a manager, however I called right before closing and all management had already gone home.

Later that same day I received a call from Rob at RoadRunner and initially told him I was going with another company with a lower rate. I called him back a few minutes later just to see if they would meet a competitors quote. He asked his management and they agreed. Yes this company is a broker, but both the broker and actual driver were great.

Rob was so helpful in creating my booking, even though it was a last minute booking for the very next day for pick up. He said I would receive a call from my driver a few hours before the pickup.

Just a couple of hours later, I did receive a call from the driver, Emil, with A1 USA Express. We confirmed the meeting spot and the next morning he called to re-confirm the time. He showed up when he said he would and was very friendly.

All in all my experience was a great one. The girls on the phone, Rob, and Emil were so wonderful and I would recommend them to anyone!
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Ohio
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
R99794
Quote or Order Cost:
$800