Company Response Review Report Review
Hassle

S T Submitted this review about Nations Auto Transport LLC
Review made Live: 9/10/2013 9:08:00 AM
Car arrived safely but it was a hassle. Maybe it's not the company but car shipping in general? But overall it was constant phone calls trying to figure out the truck drivers schedule so I could work around him. I either had to delay my move or hurry and rush to get to texas to meet him. Overall good experience but I had no idea that for the price I would have to do so much work, I thought it was door to door service. I had to meet him places that were far from my house, get a taxi to and from, etc. Truck driver also was smoking the entire time he was handling my car and paperwork and talking to me. Very unprofessional.
Shipment Details
Origin State:
Tennessee
Pickup:
Late
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Smith
Quote or Order Cost:
$650

Car Condition
  • Vehicle was dirty
Company Response
Julie Robins from Nations Auto Transport LLC Submitted this response.
Response Date: 12/9/2013 5:06:00 PM
Thank you for the 3 star review. We would have much preferred 5, but it looked like you had some problems. We sincerely apologize for the inconvenience. I want you to know we are going to review this carrier in the future before allowing them to take any more of our loads. Nations Auto Transport**877-331-3100**www.nationsautotransport.com