Customer Service

Joe Submitted this review about Car Shipping Pros
Review made Live: 5/19/2013 8:33:00 PM
Maria- Vehicle Relocation Specialist was very professional, honest, solid communication skills both written and verbal. Maria has "Great" customer focused skill set. She is very orgarnized and understand the hauling/auto transport business. Secondly Maria did a great job listening to my needs and educating me on how the auto transport service will support my needs.

This was my first time transporting a vehicle from West Coast to East Coast. I can say that Maria really put me at ease that she was going to take care of keeping thie price reasaonable and my vehicle would arrive safely. The transport carrier Top 9 was excellent to deal with as well.

Commuincaton during this auto transport was above average via Maria and Top 9 the carrier.

Keep up the good work Maria

Thanks
Joe

Company Response
Kathleen Parker from Car Shipping Pros Submitted this response.
Response Date: 6/8/2013 7:42:00 PM
Joe shared with us this was a 5 star review and when clicking the last star it simply didn't take. In order not to further inconvenience him since the review itself is clearly top notch we asked him to simply leave it like this. Joe, Maria Trujillo wants to thank you for taking the time to write such a stellar review! Getting a review for us is 20 times more challenging then booking a reservation simply because it is not a need we are filling for the client. On the contrary, the shipper is filling a need for us. AZ-CT Interesting route as most carriers like to concentrate on heading to NY NJ but usually have an affinity for skipping CT DE RI. Most of the freight (vehicles) are in the areas of NY and NJ any ways so in order for them to detour requires us giving them 300 cars a year so our negotiating power increases! LOL www.myautoshippingquote.com 1-888-389-9927 car shipping pros