We are extremely disappointed that MR NAber has decided to omit most of the facts of his international transport. Mr. Naber was provided a quote for a console shipment to trhe international destination. A console shipment is a shared container. This means that his car is loaded into a container with other customers cars and they together share the container. The positive part of this type of move is a less expensive price to ship your vehicle via a container instead of RORO. The negative to this type of shipment is that until the container is filled, the container is not shipped. Mr Naber was well aware of this prior to even choosing ship your car now to ship his vehicle. Mr Naber then read our terms and conditions, and signed them. In the terms and conditions it clearly stipulates that shipments have all approx ship/arrival times and no promise of sailing/arrival times is made as it can not be. Mr Naber also agreed that the intial payment is non refundable and Mr Naber was ok with all of this. When the container took longer to fill Mr Naber was irrate to say the least. We apologized and offered the option of shipping the vehicle via RORO so that it could depart sooner. Mr Naber began to curse and scream about this and hung up. He then called back with his bank on the phone. We provided all information to the bank as we only want to provide what Mr Naber paid for. Even the bank agreed that Mr Naber was being unreasonable. MR Naber then began to scream and curse at both his bank and at ship your car now. Mr Naber is completely out of line with both his actions and this review. We strive for 100% customer satisfaction, but Mr Naber will not allow us to help him. We wish him well in his future transportation endeavors.