We are grateful most customers happy with our service despite whether or not they run and post a positive review! We do find that anyone, especially when their facts are not correct, as with Mr. O'Connor seem to thrive on venting; frankly he is the scam artist in this transaction, distorting what happened. Quotes come from milage, carriers routes. We ALWAYS blow our competitition away with our professionalism and ability to find a carrier for each move at the best rate. Our repeat customers, dealerships, and many client referrals prove this everyday. What we ask for is customers flexibility and plain common sense. This move was coming from the remote end of Long Island to Oklahoma, a very uncommon route, happening during summertime, the busiest time of the year. Most people, would realize what a difficult move this was. A driver was secured that want slightly more than the quote. This extra money goes entirely to the driver, NOT to us. Mr O'Connor felt that we should work for free. He refused carrier and started making accusations that are false and without merit.