Top Notch Auto Transport  | |
| Location: | 4229 S. 36th Place
Phoenix, AZ 85040 |
| Phone Number: | 360-834-5141 |
| Secondary Phone Number: | 360-834-5213 |
| Website: | http://www.topnotchautotransport.com |
| Email: | kevin@redcarpetautotransport.com |
| Time On Site: | 3 Year(s), 7 Month(s). Since 10/9/2008 3:21:00 PM | | FMCSA Licensing: | MC-654361 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | Letter From the President: It’s no surprise that my six brokerages Magic Carpet Auto Transport, Cascade Vehicle Shipping, Domestic Auto Transport, Red Carpet Auto Transport, Top Notch Auto Transport and The Car Transporters are located at the top of all of these lists. NOW, we are pleased to have Top Notch Auto Transport join our family of 5 star rated companys. We have a simple formula to our success, first we always realize that the client is entrusting us with something emotionally valuable to them. In some cases its more than emotional, sometimes our client’s vehicles are extremely costly and rare. We never forget the connection folks have with their autos. Second, we seek out some of the best employees you can find anywhere as our client assistants. We bend over backwards to keep them employed, and we provide the best package of employee benefits that you’ll find in this industry. This in itself creates long term relationships with our employees. Our companies experience very little turn over so you’ll always find competent consultants and managers throughout our organization. Third, we meticulously screen and police our drivers and trucking companies and try to work with only the best, reliable, and well insured carriers available. All companies are A RATED at the BBB so give us a try, you will find what tens of thousands of clients have already found out…. My group of auto shipping brokerages are SIMPLY THE BEST IN THE BUSINESS, we’ll work our butts off to get your job done right. Terry Williams Owner |
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Have your own experience with Top Notch Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*): 
143 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Top Notch Auto Transport reports that they have an average of 1200 customers per year. Currently, this site has 118 reviews posted by individual customers for the past 365 days. So approximately 9.83% of Top Notch Auto Transport customers have posted a review.
This means that 90.17% percent of their customer’s opinions are not represented on this site. |
| Good times overall | | It was my first time having my cars sent cross country. I had a bit of a misunderstanding when it came down to payment, which made the pickup date late. But my vehicles ended up arriving a day early so it wasn't so bad. Definitely plan on using them ... [ More ] |
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| Top Notch is TOP NOTCH! | | Best experience possible. They picked up on time and delivered early. I could not be happier with the service! [ View ] |
|  | | Mitch | | 5/14/2012 1:40:00 PM |
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| Very Fast | | Picked up on Saturday night and here first thing Monday morning. Very pleased with the service. Truck was dirty from inclimate weather but other than that service was great. Would use again if we ever needed to have an automobile shipped across count... [ More ] | | Thanks to for the 5 star review, I glad I was able to help with the move. Kathy~360-834-5141 [ view ] |
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| Quality service | | After selecting an inexpensive carrier, I waited two weeks and discovered that unless I paid more, it was unlikely that a driver would agree to take my car. I was running out of time and I read the online reviews on Top Notch and it seemed like thei... [ More ] | | For A+ Customer Service contact Bill at 360-834-5141 or email me at bill@topnotchautotransport.com .... Robert, thank you for the review. It was a pleasure helping you get this all sorted out and get your vehicle out to you. When you are ready to set up shipment for the other 2 vehicles, you will be taken care of and save a little extra as a return customer. Take care and I look forward to setting up your next shipment soon. [ view ] |
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| Efficient, friendly & professional service | | Kathy was very helpful in arranging our transport in a timely, professional manner. Both phone & email correspondence was quick and reliable. The delivery was a little late, but the driver kept us informed along the entire process. Thank you Kath... [ More ] | | Thanks you for the 5 star review, Im glad everything went smooth. Looking forward to doing doing business again soon. Kathy~ 360-834-5141 [ view ] |
| | | Yumiko | | 4/30/2012 7:30:00 PM |
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| Efficient, friendly & professional service | | Kathy was very helpful in arranging our transport in a timely, professional manner. Both phone & email correspondence was quick and reliable. The delivery was a little late, but the driver kept us informed along the entire process. Thank you Kath... [ More ] |
| | | Yumiko | | 4/30/2012 7:30:00 PM |
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| Excellent Service by Nikki | | Nikki is the best. She kept me informed every step of the way. Pick up and delivery were as promised. I am a very satisfied customer. [ View ] | | Al, Thank you so much for your business. It was a pleasure working with you. If you ever need assistance in future transportation you can email nikki@topnotchautotransport.com or call 360-834-5141.
~Nikki [ view ] |
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| Double booked my car! | | Top Notch promised me a price that was too good to be true and it was. I first contacted them the last week in March to have them pick up my and a friends car both leaving form VA Beach going to TX. I was given confirmation the we were in the system,... [ More ] | | Chris, I am sorry you feel we lead you wrong on this order to transport your vehicles. Our goal is to first and foremost have our customers vehicles shipped as you ask. We do not make anything if we aren't able to do that. Too often customers believe that aren't doing our best to have their vehicles shipped when expected, but this is not the case. We don't have control of the drivers choices in changing their routes. When they do this, it causes a huge backup of vehicles in one location and not even adding more money would change getting them picked up. At that point there just aren't drivers in that area to do it. As for some company claiming we had you double booked is ridiculous. First off, we would of had to place your order twice and have 2 different order numbers for the same 3 vehicles, which we didn't. We had one for your 2 vehicles and one separate order for your friends vehicle due to both of you paying separately for your shipments. It just so happened they were going to and from the same zip codes, as well as a many number of other customer from different companies. The only reason anyone of the other companies could even suggest the 2 were connected was because both orders had our company name on them. Shame on the companies who lead you to believe we would place all 3 vehicles on 2 separate orders only to screw ourselves out of helping you. Hopefully you are going to be able to have your vehicles shipped. All the best, Top Notch Auto Transport. [ view ] |
|  | | Chris | | 4/24/2012 10:10:00 PM |
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| Requested Enclosed Carrier; Refused to acknowledge this!! | | On the morning of April 3 about 10 am I contacted Top Notch to accept their quote # 145487 to transport a 1973 Mustang Convertible from Texas to Minneapolis by "Carrier Type Enclosed" as clearly stated on the quote from Transport Reviews. ... [ More ] | | Jon, I understand where your coming from. But when the quote came into my system it said open and that what you paid for. I explained when I called for a follow up that I cant see the information you entered on the transportreview quote except the zip codes and vehicle info. The computer then generates a quote based on a open carrier and a sedan. At the time of when placed the order there was no word of it going enclosed. Sorry again for the confusion. [ view ] |
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| Vacation | | Bill was gone the entire week my vehicle was suposed to be picked up,, would have liked to known that before I called and was told "he is gone the whole week",, but another person was able to help me with questions. Overall it was a good e... [ More ] | | Zach Thanks for the honest feedback. I am sorry I hadn't notified you of my vacation. I did try and let all my customers know I would be gone for a week, but did miss a couple. You being one of them. But we do have an extremely experienced staff and all were ready to assist all my customers in my absents. I am pleased all went well while I was away, and am pleased the transport did go as planned....For A+ customer service contact me (Bill Ross) directly at 360-834-5141 or email me at bill@topnotchautotransport.com [ view ] |
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| Great job / Completey satified customer | | In March, 2012, I purchased a high end vehicle that I needed transported from AZ to TX. I had never used an auto transport service and I was a little apprehensive about it in the first place. I shopped around for the best quote and of course had a lo... [ More ] | | Ernesto,
Thank you for your feedback. It was a pleasure working with you. I am happy everything went as stress free as possible. Your comments were greatly appreciated. Thank you again for your patience and reference. If you ever need another transport contact me at nikki@topnotchautotransport.com or contact by phone 360-834-5141.
-Nikki [ view ] |
| | | Ernesto | | 4/15/2012 2:48:00 AM |
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| "Top Notch" customer service | | Very prompt, very customer service oriented. Stayed in contact before, during and after our Tahoe was transported. "Top Notch" customer service. Highly recommend. We will use them again. [ View ] | | Bryan,
Thank you again for the prompt review and for choosing our company. I am happy that everything went well for you and i am looking forward to working with you in the future.
-Nikki [ view ] |
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| Experience | | Bill Ross who was my access to Top Notch was friendly and helpful. The driver, Victor, had carefully documented the SUV's condition at pickup and delivered it unchanged. Pickup and delivery were later than estimated but the 2500 mi transport no doubt... [ More ] | | Victor, thanks for the honest feedback. I am pleased I was able to make this experience a good one for you. I look forward to help you in the future if you or anyone you know needs a vehicle transported.......For A+ customer service contact me (Bill Ross) directly at 360-834-5141 or email me at bill@topnotchautotransport.com [ view ] |
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| transport | | TOP NOTCH WAS VERY HELPFUL & EAGER TO WORK WITH ME. I WAS PLEASANTLY SURPRISED HOW NICE IT WAS TO WORK WITH THEM. [ View ] | | Ed thank you for your review. It was a pleasure helping you get the Buggy transported for you. I hope you are enjoying having it. Please give me a call if you or anyone you know may need help transporting in the future. Bill Ross 360-834-5141 or email me at bill@topnotchautotransport.com [ view ] |
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| Top Notch Transport | | It was my first time shipping a vehicle, so I was very unsure what to expect. Top Notch's bid was much lower than others', so I kept waiting for the amount to get raised, but it never did. The process was very smooth, and the carrier kept me well i... [ More ] | | Tom, thanks for the feedback. I am extremely happy I was able to make this transport happen the way you were expecting it too. I hop I can be of assistance in the future for yourself or anyone you know that may need a vehicle transported. Contact me directly at 360-834-5141 or email me at bill@topnotchautotransport.com [ view ] |
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| Top Notch Auto | | This company is really door to door pick up & delivery. Bill Ross was so kind & helpful and prompt.
When I have a question, he answered clearly & promptly. And he follow up every step, after pick up & delivery.
Thanks Bill Ross! [ View ] | | Inboon, thank you for the review. It was a pleasure working with you to get your daughter car out to her. If you or anyone you know ever needs help with a transport, please give me a call. Take care. Bill 360-834-5141 or email me directly at bill@topnotchautotransport.com [ view ] |
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| Transport | | We reviewed the usual transport companiies found on the internet.
I chose Top Notch because of the apparent "Legitimate Responses".
Many firms list only glowing praise from their so called "Happy Customers".
Top Notch li... [ More ] | | Erik, thank you for this review. Every customers feedback is worth it. Good and bad ones alike. It was my pleasure working with you on this transport and look forward to working with you in the future. For A+ Customer Sevice and a Free Quote Contact Bill @ 360-834-5141 or email me at bill@topnotchautotransport.com [ view ] |
| | | Erik | | 3/19/2012 11:41:00 PM |
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| Nop Notch lived up to their name! | | Kathy at Top Notch helped me through the entire process in a very friendly, patient and professional manner. I researched many companies before choosing Top Notch as my broker. I highly recommend Top Notch. A word of caution when receiving the vehicl... [ More ] |
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| Fantastic! | | This was my first time shipping a vehicle and I had no idea what to expect. All of my questions were answered and I ended up with a fantastic transporter. My car was picked up on a Wednesday evening and delivered to me on a Friday morning, exactly as... [ More ] |
| | | Michelle | | 3/4/2012 7:02:00 PM |
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| Nissan; Oregon to Maryland | | This was my first time using a auto transport service. It was nice to work with someone close that took the time to explain the details, get me a good price, and was friendly during the transaction from start to finish. I will use this service for ... [ More ] |
| | | Frank | | 2/26/2012 6:33:00 PM |
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| Fantastic | | As a first time customer I was apprehensive about having a vehicle transported. Kathy was very helpful with every step of the process and even dealt with the company the vehicle was coming from as they were not very reliable about returning my calls... [ More ] |
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| AMAZING SERVICE | | Kathy "Rocks " This gal makes the world a better place! I have used transport companies in the past, none can come close to the excellent service this company provides. They are in a class of their own.
Make sure to ask for Kathy when cal... [ More ] |
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| 1957 Thunderbird | | Kathy and her team were pleasant to work with. They took great care of our 1957 Thunderbird!
They were able to get our car picked up the day after we placed the order and it was delivered a day early! Kathy was in constant communication with us du... [ More ] |
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| 1953 dodge | | This was my first time in having A truck shipped over twenty one hundred miles. I was refer. to use topnotch auto transport. They had my truck picked up and delivered to me. [ View ] |
| | | floyd roades | | 2/5/2012 9:05:00 AM |
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| Excellent Service | | Top Notch's customer service rep, Kathy Ashlock, was wonderful to work with. She was very responsive to my calls and extremely pleasant to deal with. My car was picked up two days later than anticipated, but I believe this was due to a snowstorm in... [ More ] |
| | | Kathy | | 2/2/2012 12:47:00 PM |
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| If i could I would give them 6 stars | | Definately the best transport out there. I was in the perdicament of being deployed during the time of having my 2010 Scion tC transported to Virginia to get some major work done. Ill admit I wanted to find a service that was cheaper for the trip bac... [ More ] |
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| Top Notch Auto Review- | | Excellent service. Kathy is the best in the industry. There is constant communication from the star to the end of the process. Customers are kept abreast of every move that is going on with the shipment of their car. Very flexible and accommodating t... [ More ] |
| | | Jonathan Silverman | | 1/31/2012 8:28:00 PM |
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| Moved Suburan and R/T from CA to TX | | Needed to move a Suburban and Dodge R/T from southern CA to Austin Texas. Dodge wasn't running, loaded, delivered and unloaded without a problem. I would highly recommend [ View ] |
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| Indeed Top Notch! You will be taken care of... | | Dont even waist your time trying to find another company. Call top Notcha and ask for Kathy. She will make sure your vehicle is picked up and you will get the best price. After 2 weeks messing aroung with some crooks, I got hook up with Top Notch and... [ More ] |
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| Very honest and friendly | | I knew it would be difficult to get a vehicle shipped to northern michigan so i gave myself extra time for the process by scheduling early. The company worked hard at getting a driver willing to take my mustang so far north. The car arrived in the... [ More ] | | ADRIAN BUCKMILLER~ Yahoo IM: mcat.adrian~ adrian@topnotchautotransport.com~360-834-5141~~ Thank you Timothy for the nice review. I appreciate your patience in finding a driver to go this far north. If you ever need transport again, please give me a call. Thanks again! [ view ] |
| | | Timothy | | 1/22/2012 1:19:00 PM |
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| Order #8035344/ Adrian Buckmiller/ 360-834-5141 | | It was my first time finding a transporter. With so many advertised on the internet, I just didn't know where to start! I chose Top Notch not only for their overall review, but Adrian has helped walk me through the process. She was able to find a ... [ More ] | | ADRIAN BUCKMILLER~ Yahoo IM: mcat.adrian ~ 360-834-5141 ~ adrian@topnotchautotransport.com ~~ Thank you, Julie for the excellent review! You're right, there are so many of us out there, and I appreciate you choosing me to help you with your transport. You and your sister were a pleasure to work with. If you ever need to ship again, please give me a call. I'll give you a return customer discount too! Thanks again! [ view ] |
| | | Julie | | 1/17/2012 9:53:00 AM |
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| Professional and Easy to use | | This is our third time using Top Notch. They are professional, prompt, and easy to work with. Our lot is located in a very congested urban environment, but the the drivers are always willing to work with us and load the cars professional.
I like... [ More ] |
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| Kathy Ashlock | | This was my second time using a transport service to ship my car. I do not remember the company I used the first time, but I will make sure I have Kathy's (Top Notch) name and number when I have to use a auto transport service again. She was very h... [ More ] |
| | | David Osterhaus | | 1/11/2012 10:06:00 PM |
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| Aston Martin and Lexus see the USA | | Adrian knew I was a little anal and eccentric from the start. My DB-9 had to be transported across country in an enclosed container and I wasn't particular about the delivery date. I insisted on a quality carrier for both cars and she worked through ... [ More ] | | ADRIAN BUCKMILLER ~ YAHOO IM: mcat.adrian ~ 360-834-5141 ~ adrian@topnotchautotransport.com ~~ Thank you, Perry, for the fabulous review. I know how moving can be very stressful, and I'm so glad everything went smoothly for you with the transport of your cars. It would be a privilege to work with you again in the future. If you ever need transport, please give me a call. Thanks again!! [ view ] |
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| Lifted 2011 F150 | | After talking to at least 15 different brokers I stumbled upon top notch transport. For the most part all the brokers swore up and down that they were great and 5 star rating blah blah blah, after researching that was not so. Adrian was very down to ... [ More ] | | ADRIAN BUCKMILLER ~ YAHOO IM: mcat.adrian ~ 360-834-5141 ~ adrian@topnotchautotransport.com~~ Thank you so much, Kris, for the fabulous review! I know you were nervous about your transport, and I am very happy that I could make it quick, easy, and stress free! You were a pleasure to work with, and if you ever transport again, I would be honored to assist again. Enjoy your new truck! Thanks again! [ view ] |
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| ADRIAN BUCKMILLER | | TOP NOTCH AUTO TRANSPORT MADE MY SHIPPMENT AS EASY AS ONE CAN GET. PRICING WAS COMPETITIVE AND THE CUSTOMER SERVICE WAS EXCELLENT FROM START TO FINISH. THE DRIVER WAS PROFESSIONAL AND VERY THROUGH. WILL BE CALLIN THIS CREW FOR THE NEXT TRANSPORT JOB ... [ More ] | | ADRIAN BUCKMILLER ~ YAHOO IM: mcat.adrian ~ 360-834-5141 ~ adrian@topnotchautotransport.com ~~ Thank you, Bill, for this great feedback! I appreciate the 5 stars. You were such a please to work with. I look forward to helping you with any future transports you may have. Thanks again! [ view ] |
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| 1974 GREMLIN , ORDER # 8035069 | | BEING A BUSINESS OPERATOR MYSELF , I WAS LOOKING FOR A HASSLE FREE PROFESSIONAL COMPANY TO HANDLE THIS BUSINESS DEAL . ADRIAN WAS THE FIRST TO REPLY IN PERSON , BY PHONE , AND KNEW HER STUFF . SHE QUICKLY REALIZED THAT TIME WAS IMPORTANT AND WENT ST... [ More ] | | ADRIAN BUCKMILLER ~ YAHOO IM: mcat.adrian ~ 360-834-5141 ~ adrian@topnotchautotransport.com ~~ Thank you, Dan, for the fabulous review! Working with excellent customers like you makes it so easy to do our job just that much better. You were such a pleasure to work with, and I would be more than happy to assist you with any future transports. I'll give you a return customer discount too! Enjoy that Gremlin! Thanks again! [ view ] |
| | | DAN MAEDER | | 12/27/2011 6:36:00 PM |
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| Excellent Service,Fast, efficient, affordable and responsive | | Overall I am very satisfied with the service we received from Top Notch Auto Transport and the Delivery driver. Steve was very helpful in explaining the process and was very responsive to my inquiries. The car was delivered on time and in good shape ... [ More ] |
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| Car Transport | | Great people to deal with. Have had many cars transported in the past and these guys were terrific to work with. Would use again! [ View ] |
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| John Alguire and Top Notch A-plus | | Jon got back to me very quickly with a price and time schedule for the pick-up of my car. To my pleasant surprise car was picked-up on time and delivery was made within time frame laid out. A few problems with scheduling truck driver, but Jon at To... [ More ] |
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| Overall Experience - Fair | | Pros of Top Notch...1. Personal service by one representative, 2. Always willing to talk you through issues. 3. Personable representative, 4. Reasonable pricing (broker fee plus trucker fee). Cons of Top Notch...1. Felt pressured to commit, 2. Convin... [ More ] |
| | | Monica | | 11/23/2011 1:27:00 PM |
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| Shipping my car from CA to MN | | After contacting a number of car shipping companies, I decided to go with Topnotch mostly
due to the fact that the Topnotch independent contractor Tim Hall had a consistent follow up performance relative to my emails and responding to questions.
T... [ More ] |
| | | frank | | 11/13/2011 9:06:00 PM |
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| Customer Service | | I received excellent help when trying to decide if I wanted to drive the vehicle myself or ship it. I needed to get it there quickly and John and Ty were both great with helping me get it picked up. This vehicle was coming from Canada so I needed t... [ More ] |
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| top notch auto transport (tnat) | | i chose tnat because they are in arizona and that is where i was living at the time. they were just fine as i indicated in the ratings offered. their website is easy to navigate, they were pleasant to deal with and their pricing was competitive. i... [ More ] |
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| John Alguire | | TopNotch Transportation was Excellent. John gave me constant updates. The original scheduled driver had mechanical issues on the day of pickup. John was able to find another driver for pickup the following day. The truck was originally due for de... [ More ] |
| | | Jared | | 11/6/2011 8:08:00 AM |
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| Top notch auto - excellent customer service and very prompt delivery | | Steve provided menthe quote and then found the driver very soon and driver was very friendly. Steve followed up very closely and updated the status of my move to me through phone. Even after delivering, I made special request to steve for reciept of ... [ More ] | | Steve Hamilton - steveh@topnotchautotransport.com - (480) 478-0057
Thank you for the comments Raj. We are here for all of our customers throughout the entire process. Glad we were able to make it a painless experience for you.
Best,
Steve [ view ] |
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| Steve Hamilton and Top Notch | | These guys are fantastic. I had looked around a good bit online for carriers. Even though all the reviews available were only on this site and none others (gotta start getting Yelp reviews posted folks!!) it seemed that they were good and trustwort... [ More ] | | Steve Hamilton - steveh@topnotchautotransport.com - (480) 478-0057
Joel, Thank you for the kind comments and when customers take the time to understand the process it helps us out tremendously. I'm glad it was a smooth and easy process for you.
Thanks Again!
Steve [ view ] |
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| Transport of Nissan Armada | | The service I received from Top Notch Auto Carriers was excellent!!!!! After getting the run-around from 2 different companies based out of Florida that made promises they couldn't back up or follow through with, I went to John at Top Notch. He was... [ More ] |
| | Kelly Sterna | | 11/2/2011 5:13:00 PM |
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| Gideon/Top Notch Auto Transport | | The pick-up and delivery were both a day ahead of time. The driver was very good in terms of contacting us about the pick-up, and very thorough in the inspection of the car. The car was delivered in good condition. We were very pleased with the pr... [ More ] |
| | | t. smith | | 11/2/2011 2:44:00 PM |
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| Auto transport from TX to OR | | This was an overall good experience; Top Notch worked with me to get a suitable date; I was well-informed during the entire process, and pleasantly surprised at how easy this was. If the need arises I would definitely use this company again. No com... [ More ] |
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