|Auto Guard Transport LLC |
3900 Woodlake Blvd
Greenacres, FL 33463
|Secondary Phone Number:||954-357-2693|
|Time On Site:||2 Year(s), 7 Month(s). Since 1/19/2012|
View government license and insurance information.
** This information is generated by the FMCSA Information **
|800-908-5398 - Call for a FREE and ACCURATE Quote. Auto Guard Transport offers customers hassle free, nationwide auto shipping from coast to coast including Alaska, Hawaii and Puerto Rico. Ship your vehicle with peace of mind when you choose us. Open since 2007, we also offer Mechanical Breakdown Coverage to protect your vehicle against mechanical breakdowns.||
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Overall Rating (Last Two Years*): ratings & reviews posted
Do The Reviews Accurately Represent This Company?
Auto Guard Transport LLC reports that they have an average of 12000 customers per year. Currently, this site has 16 reviews posted by individual customers for the past 365 days. So approximately 0.13% of Auto Guard Transport LLC customers have posted a review.
This means that 99.87% percent of their customerís opinions are not represented on this site.
| worst transport ever|
|Was originally given quote for 600 - transport not arranged for a week and then cost 850
Driver arrived late, and did not deliver car to final destination. The car was being delivered to a college student, and the driver called the student and to... [ More ]|
|We are so very sorry that the driver of this transport company handled your car like that. We did speak to this driver and he is new and most deft did not do the right thing. We as a brokerage company will not be using this driver again. The price unfort did go up in regards to this location and again unfort we can't always control the prices the drivers demand. It's often surplus and demand that drive up the prices at any given time. Your sales person is top notch and always tries to get the best possible price at any given time keeping in mind the summer is one of the most expensive times to ship. Again we do apologize for your experience and glad you brought it to our attention to make sure we do not use this transport company again. thank you and again our apologies. [ view ]|
| Best shipping company ever! |
|Leigh has helped me with shipping 2 vehicles and I will recommend her ANYTIME i know of someone who needs this done. She worked with my schedule and others and made time for us and made sure that we were taken good care of. Great customer service, wh... [ More ]|
|7/2/2014 7:49:00 PM|
| Car Transport|
|Well... where do I start.... Typical bite and pull business.... I would not do business with this company again.
Booked with Brooke on Monday and she quoted me 662 dollars, in writing. I accepted and for 2 days there was silence... nobody called ... [ More ]|
|We are very sorry you feel that we mislead you. When I spoke to the sales person Brooke, she advised me that she did in fact let you know that no one had called with any interest in picking up your vehicle and that she might need to bump it up slightly since there were a few similar cars posted online that were posted for more money. She went on to tell me that you agreed to bump your price to $800 and to give it a hour or so to see if that would help and to see if carriers would start calling and that she/you could always counter offer. You said that would be fine.
When Brooke did get a driver to pick up she called you to tell you but it was higher then agreed $1050 she said but before she had a opportunity to ask if you wanted to counter offer you hung said you were going to go elsewhere and hung up the phone. Right after that Brooke got another offer for $900 and tried to call you to see if that might work as a option but you said "thank you Brooke..I shall pass on this one too..." After seeing the review Brooke tried calling you to explain again that the price quoted was based off of what was moved in the past month. Things do change quickly so that is why we always advise to keep us posted on any change in move dates. Brooke went on to explain she called you and explained how we do pride ourselves on customer service and our intention is not to mislead in any aspect. We do apologize you felt this way and will continue to grow give the best possible customer service we can. Brooke did you feel she was not able to help you but hopes that you were able to get your car moved for the price you needed. Thank you for giving us the opportunity to help you with your transport needs. [ view ]|
| Said driver was on his way; never came|
|I booked for my car to be shipped from Homestead, FL to La Quinta, CA and a driver was supposed to pick it up on April 25. On April 24, I called the customer service person who set this up for me, Cosette Lara, who confirmed that the driver was comi... [ More ]|
Again we are sorry. Leigh did offer to move the car for free to try and make up for the lack of effort Cosette put in. While we strive for perfection we did find out that cosette was not living up to our standards and let her go immediately. Each employee does have there own Telephone number and we had no idea the voice mails were being left. We have a perfect track record here and this will effect our customer base. Again We are sorry that Cosette did not follow up and move the vehicle. We hate to lose the confidence in our customers that we strive to gain. [ view ]|
|5/12/2014 9:51:00 PM|
| DRIVER PROMPTNESS AND CONDITION|
|The vehicle was promised for Friday delivery after Monday pickup. I called the driver and he had dropped it off in Orlando "Yard" and was in Miami. He had to pass me home in Jensen Beach on the way to Miami, but did not deliver, but chose... [ More ]|
|4/22/2014 9:11:00 AM|
| auto shipper|
|great person to do business with would request same shipper in future highly recommend to everyone even got my vehicle to me a little sooner that made me even more happier thanks again [ View ]|
| Auto Guard Transport|
|Auto Guard Transport was very personable and efficient. The representative explained the process and completed phone calls once she had a driver. Represenative gave me the driver's contact information and driver was polite and efficient. Driver... [ More ]|
|2/27/2014 11:24:00 AM|
| great customer service|
|The experience we had with Auto Guard Transport was great the owner and their staff were informative, helpful, and over all could not be more service oriented . After a bad experience with another company they were able to take the stress out of tran... [ More ]|
| Vehicle Transportation|
|I did a lot of research to have vehicle transported from Texas to Nevada. I came across Autoguard Transport….Leigh, the owner, was most helpful, kind and very personable. She made me feel very comfortable with having vehicle transported, as I... [ More ]|
|2/19/2014 1:07:00 PM|
| Completely Satisfied!|
|When I first started looking into transport companies, I came to this site and read the reviews about several different companies and I was terrified! There were so many horror stories out there that I started to question my decision to have my car s... [ More ]|
| Great 1st Experience|
|This was the first time we had a car shipped. I was "warned" about all of the companies out there and the "broker" part of the car shipping shipping business. After looking endlessly at reviews I decided to use Auto Guard. Not onl... [ More ]|
| THANKS GUYS|
|They were awesome. Car came in great condition and ON TIME! no complaints here! will deff use this company again, thanks james! [ View ]|
| My transport experience |
|I was very pleased with my shipping needs. I transported my car from New Jersey to Florida.
The sales person was very attentive to my needs. She answered questions and was always available to me when I needed her. This was my very first time shippin... [ More ]|
|1/22/2014 7:13:00 AM|
| Came through in a pinch; great service|
|I'd never shipped a car before now, thankfully a great experience. Leigh always responded to questions within minutes and practically any time of day. Provided status updates at least once per day. Very up front about the broker process, and about th... [ More ]|
| Excellent transport service|
|This company was wonderful to work with because the management kept in constant contact with me. They worked quickly to get my car transported to me. The driver took very good care of my vehicle and obviously was very good at his profession. I wo... [ More ]|
|11/30/2013 7:10:00 PM|
| Very pleased|
|I was overall very pleased with the service and follow-up and honestl of this company. They kept me in the loop the whole time and was very professional while doing so! I would highly recommend using this company and plan on using them again. [ View ]|
|11/22/2013 2:02:00 PM|
| I am so thankful for Vencent|
|Foolishly I had originally chosen a different company. I waited for a week after the original pickup time only to still not have my vehicle picked up. I read reviews on AutoGuard Transport and gave them a call. Vincent assured me he would locate a dr... [ More ]|
| transporting auto|
|Transportation was scheduled very quickly after I called. Pickup and delivery was excellent. I had personal belongings in the trunk and nothing was missing. [ View ]|
| Transporting my car across the country.|
|Very good company to work with. They were accurate with their estimate and worked hard to find a carrier for the price I was quoted. Kept me informed on the progress of the order. [ View ]|
| Cameron Clayton|
|The company is great and I recommend people to get service with Cameron Clayton.
I was recommended to call this company by my friend. He said its pretty good shipping company, so i call and Cameron Clayton was the one who took care of me. He gave me... [ More ]|
|9/27/2012 11:11:00 AM|
| vechile transport|
|My experience with Auto Guard transport was beyond what I expected. Customer service was very informative, explained the process throughly, represenative Sarah was very professional and called me throught the process, the driver of the transport truc... [ More ]|
|9/13/2012 1:43:00 PM|
| Transportation of my two vehicles|
|The delivery and customer service was great and very professional. I was dealing with Vinny transporting my two vehicles that I needed to picked up on two different dates. Both were picked up on my first available dates and delivered in a timely fash... [ More ]|
|9/12/2012 8:05:00 PM|
| Auto transport|
|Auto GuardTransport did everything they said they would do. Find me a transporter at a reasonable price.
The carrier was prompt, very professional.
I am very happy with Auto GuardTransport. [ View ]|
| Great Experience|
|Cameron was very professional and outlined everything that I could expect to deal with before, during, and after the transport of my car. I am very pleased with the promptness of service and would definitely refer any of my friends to him should the... [ More ]|
|9/10/2012 3:13:00 PM|
| Auto Transport|
|The transport was smooth and no problem. Vinny was very helpful and was able to arrange the transport on my desired date and price he quoted me. Excellent service overall and I would definitely use them again! [ View ]|
|9/5/2012 6:50:00 PM|
| car transport|
|a little problem trying to fine a driver who would pick up my car and deliver it when i needed it at a certain day. driver let us know where he was located and any problems he was having. thanks to sarah who was great to work with. ... [ More ]|
|9/4/2012 4:41:00 PM|
| Diego at Auto Guard|
|Diego was able to line up transportation in time and at the cost he quoted me at the beginning. No problems with the shipment. Vehicle arrived promptly in good condition at destination. [ View ]|
|9/2/2012 7:53:00 AM|
| Excellent Work|
|I recently purchased a late model Lotus from a seller in Oregon and needed the car shipped to Florida. This was the first time I have made such a long distance purchase of an automobile and was a little apprehensive to say the least.
I had numero... [ More ]|
|they have a very good service. they sent my car to my destination early than i thought because they told it would take about 8 days, but it took only three days.
[ View ]|
|8/24/2012 11:27:00 AM|