A Across USA Auto Transport 
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| Location: | 4075 A1A South
Saint Augustine, FL 32080 |
| Phone Number: | 800-243-0066 |
| Secondary Phone Number: | 904-460-1186 |
| Website: | http://www.aacrossusa.com/ |
| Email: | movecars@bellsouth.net |
| Time On Site: | 2 Year(s), 10 Month(s). Since 5/16/2007 7:56:00 PM | | FMCSA Licensing: | MC-248753 | Authority | Status | | Common Carrier | None | | Contract Carrier | None | | Broker | Active | |  View government license and insurance information. | Company Type:
(Interstate) | Broker
** This information is generated by the FMCSA Information ** | | | | | | | FAMILY OWNED AND OPERATED FOR 16 YEARS.
MEMBERS IN GOOD STANDING WITH THE BETTER BUSINESS BUREAU.
ALL OF OUR REVIEWS ARE LEGITIMATE. WE DO NOT PAY OUR CUSTOMERS TO POST REVIEWS AS SOME OF OUR COMPETITION DOES! |
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Have your own experience with A Across USA Auto Transport to share? Click Here to add a review. Overall Rating (Last Two Years*): 
76 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
A Across USA Auto Transport reports that they have an average of 3500 customers per year. Currently, this site has 36 reviews posted by individual customers for the past 365 days. So approximately 1.03% of A Across USA Auto Transport customers have posted a review.
This means that 98.97% percent of their customer’s opinions are not represented on this site. |
| shipping p/u truck from ga. to wa. | | we shipped a 2008 chevy colorado p/u from the north georgia area to mcchord afb, tacoma,wa. to our son who is a stationed there. we used an enclosed trailer. i am happy to report that everything about this was flawless. good company. also, the trucki... [ More ] |
|  | | J dean | | 2/10/2010 3:55:00 PM |
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| Lex us SC 430 From FL to CT | | We wanted our Lexus shipped from FL to CT. Corey was GREAT! He provided a reasonable quote to ship (much more reasonable than some of the other companies we researched). The customer service I received was outstanding! Anytime I had a question wi... [ More ] |
| | | Tracy | | 1/28/2010 10:58:00 AM |
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| 66 VW Bug Transport | | Ryan! Great job. Our Bug was picked up on Monday and delivered to us safe and sound i n perfect condition on Tuesday at 1:30 PM The driver called us to notify us that he would be here in an hour and a half, he placed the car right on the drive way ... [ More ] |
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| Reliable delivery arrangements | | A Across USA arranged for pick-up and delivery by AAA Plus Auto Movers. Since that company provided polite and efficient on-time service, A Across USA deserves credit for making that choice.
The fee ($175) charged by A Across USA for its service w... [ More ] |
| | | howard young | | 1/3/2010 12:42:00 AM |
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| I recommend | | I would use this company again if I had to ship my car. Corey was really nice and knowledgeable on the phone. My first available pick up date was the 13 and it was picked up on the 15th. It was later than I would have liked as I wasn't even there to ... [ More ] |
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| The service is great! | | I received my car last night with no issues. Other than the car being dirty from making a 1700 mile trip, my car was fine. I called on a Thursday afternoon, my car was picked up Friday morning and arrived here to my house on Monday evening. Very pr... [ More ] |
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| On time in spite of problems with my car | | This was my first time shipping. These guys were $5 above the lowest of the many bids I received, over $100 below the highest. Their BBB rating meant a lot to me. They picked up my car within a week of my order being placed.
A problem develop... [ More ] |
| | | John | | 11/18/2009 1:21:00 AM |
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| The service I received with auto transport | | I used this auto transport with much skepticism. I was told that if I used a service for less than $900 offered to pick up & deliver my car some 2,000 away, it was likely I would be ripped off. I am a college student studying in California, I s... [ More ] |
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| Transport from FL to IL | | The service was superb and the cost was a few hundred dollars less than other carriers called.
Very professional! The drivers were on-time, provided their cell phone numbers and delivered the car a day early.
[ View ] |
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| A Across USA Auto Transport | | Excellent communication between the company and myself. Order setup and placement was very easy.
The transport driver kept me informed of his progress, location, and approximate delivery time. He was at the delivery location within minutes of hi... [ More ] |
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| review | | RESPONDED TO ALL QUESTIONS EMAILED - PICK-UP AND DELIVERY WELL WITH IN TIME ALLOCATED - VEHICLE WAS COLORED ' RED' WHEN PICKED UP, SAME ' RED' COLOR WHEN DELIVERED - [ View ] |
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| Re: 1972 Corvette | | We ordered our corvette to be picked up on Sept. 8th in Tampa, florida and thought it might be several days before it arrived just south of Chicago, Il.....it was indeed picked up the morning of the 8th...and it was delivered the evening of the 9th!!... [ More ] |
| | | D. P. | | 9/10/2009 7:42:00 AM |
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| THANK YOU THANK YOU | | This is the first time I've used a transport service and was extremely pleased with the service and timeliness of the move. The driver arrived a day earlier than we expected but called first to make an appointment and was in front of the house at the... [ More ] |
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| Remarkable service | | My note to Jack: Just a note to say thank you for excellent service both at your end and by Pioneer.
Car delivered both ways in 6 days without a hitch. Would clearly recommend both companies for outstanding service and a seamless experience.
The... [ More ] |
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| Next day delivery | | Great service. The car was picked up on the exact date I requested. The truck driver was friendly and helpful. Best of all the car arrived the very next day. Highly recomended, I would use again. Thanks. [ View ] |
| | | A Prado | | 8/8/2009 10:53:00 PM |
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| Transporting my vehiclel | | A big thanks to G & C Transport, they were the actual transportation company that was dispatched. It was a big truck and we have some small streets in our neighborhood but the driver, Brian, manuerved everything and dropped the car "door to ... [ More ] |
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| Land and sea transport | | There can be no better service expected than what preformed by this company.
Corey took the responsibility of doing his job well,shipping my car and advising me
with the status as it progressed, If ever I were to ship another vehicle
I would not... [ More ] |
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| Vehicle Transport | | My overall rating for this company is exceptional. Upon contacting this company, I was not actually promised a date of pick up. However, I was assured that dispatch would be in touch with me when a tranporter was located. I enter a contract and my v... [ More ] |
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| Transport from Orlando to Phoenix | | Having transported our VW Beetle several times fro AZ to Fl in the past, I didn't know what to do when the company I previously used had gone out of business. I had to now start that stressful process of finding a new transport company. I chose... [ More ] |
| | | Alice | | 7/30/2009 10:27:00 PM |
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| Recommending to all my friends & family!! | | This was not my first time shipping a vehicle, but it was definitely the best. My vehicle was picked up on the first day of my three day window. The transport time going from coast to coast was only seven days, which was great because my boyfriend ... [ More ] |
| | | Kim Beverly | | 7/17/2009 10:46:00 AM |
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| Great experience!! | | This was my first time shipping a vehicle and I was nervous because of all the horror stories I've heard about other companiers. Across USA salespersons were very friendly and understanding to all my needs. They contacted me as soon as my vehicle ... [ More ] |
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| couldn't deliver/no plan/vague response | | contracted end of june, gave resonable window, took my deposit...then...NOTHING...no idea on timeframe, vague answers on emails..excuses, no plan of action...couldn't nail down a pickup or delivery date...WORST moving experience EVER...STAY AWAY!! s... [ More ] | | We received Keith's order on 6/29 and he was told that it could take a week to move his car. The following weekend was a 3 day 4th of July weekend when most carriesr do not operate. We were given 5 business days to move the car. Keith now has his c... [ More ] |
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| Waste of time | | I was told after I deposited $175.00 with A Across USA transport that ( in writing in e-mail ) my motorcylce would be picked up on or after 6/25/2009 and it would take 3 days to deliver it to me. Finally, after several calls and being told they had n... [ More ] | | As with all companies we do not have a 100% on time record with all of our tranports. When we have trouble moving vehicles we add our commision to the rate to make it more attractive to the carriers. That's all we can do. If we are unable to move... [ More ] |
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| First Experience | | I was really nervous about the whole thing. The more I read reviews on this site and see complaint history on BBB.org, I got confused. Finally I made my mind that I will go with a company who has better ratings on both of these sites and has no terri... [ More ] |
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| Caveat Emptor | | Despite the glowing reviews, I would strongly recommend that you NOT engage the services of this company. The outcome of my experience with these individuals was a disaster, costing me hundreds of dollars in rental cars. The story: On June 5, 2009,... [ More ] | | This is the letter I sent to Mr.Luce in response to his complaint:
Mr. Luce,
I am sorry that we were unable to move your vehicle. The following suggestions (not terms and conditions} were included with your quote:
2. Try to give us at lea... [ More ] |
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| BMW | | Our shipping experience with Across USA Auto Transport this week was excellent experience.
The price quoted was exactly what we paid for, the pick up was within two days from scheduled, and the delivery was earlier than quoted, it only took 5 days f... [ More ] |
| | | Elino | | 6/12/2009 10:14:00 AM |
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| Car transport | | I have not used a car transport service and was overwhelmed by the number of different companies. I chose A Across USA because they had been registered with the BBB for the longest and had an A rating. They picked up my car in CA on time and told m... [ More ] |
| | | Lisa | | 6/10/2009 10:50:00 PM |
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| RI to Florida | | After researching the many options, I chose A Across USA Autotransport to move my son's car based on their reputation on-line and was 100% happy with the service. The communication was excellent- I had phone numbers to call at all steps of the proce... [ More ] |
| | | Carol | | 5/13/2009 7:02:00 PM |
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| THANK YOU | | THE DRIVER WAS VERY CORTEOUS. AND POLITE. HE EXPLAINED EVERY DETAIL,INVOLVING THE TRANSPORT OF MY VEHICLE. THE VEHICLE ARRIVED SOONER THAN I EXPECTED, WHICH WAS GREAT FOR ME. I WOULD DEFINETLY USE THE COMPANY AGAIN, THANK YOU VERY MUCH AND GOD BLES... [ More ] |
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| 68 Buick from Idaho to Georgia | | What a great experience. This was my first time ever having to have a car tranported. The vechicle purchased was in Idaho and needed to be brought to Georgia. It really couldn't have been much further apart. I spoke with Corey before, during and afte... [ More ] |
| | | Cindy | | 5/12/2009 9:03:00 AM |
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| AACROSSUSA Transport | | I could not have asked for a smoother process. I booked the transport on a Wednesday, requested a weekend pick up in Maryland. I was emailed the name of the driver and his cell phone. On Saturday morning (10:30 A.M.), I received a call that the ca... [ More ] |
| | | Pam B | | 5/12/2009 8:10:00 AM |
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| Reliable, courteous service | | After hours of research A Across USA came up on top of list. Corey gave us an estimated time of 3-4 weeks for transport from Hawaii to South Carolina. /*off at port in Hawaii went smoothly. Once assigned a driver in Long Beach, CA we were given an... [ More ] |
| | | chsneb | | 4/21/2009 10:51:00 AM |
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| Better than expected | | I would recommend this carrier business to everyone!! Fisrt off they were one of the fastest to deliver a quote and the price was right in line with other quotes I recieved. They had a AAA rating with the BBB of Florida and had very good reviews so I... [ More ] |
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| Great Shipper | | Everything went as planned in the shipment of my car from Colorado to Pennsylvania. The dispatch company was easy to work with and the shipper picked up the car on the first day available. The car was delivered to my house only 4 days after pickup. I... [ More ] |
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| Good service | | Overall the service was good. I did change the drop off location while the vehicle was enroute and notified Ryan the day before. That info did not get to the driver, however I called him and notified him of the change. The vehicle arrived on time and... [ More ] |
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| 1965 Dodge AZ to MD | | The price I paid was about average compared to other companies. Many other companies offered a lower price, but Across USA Auto Transport was the only one that I found not only in the Better Business's website, but acredited with tha agency. The orde... [ More ] |
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| Great overall! | | This company gives excellent service at a great price. I would definitely use them again.
I received an immediate response to my quote request. The price quote was the lowest of the six quotes sent to me.
I was able to correspond with the owner/... [ More ] |
| | | michelle | | 3/6/2009 1:15:00 PM |
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| Long Beach, NY to Northridge, Ca | | Shipped my sons car from Long Island, NY. Beach front community, so driver met me by supermarket parking lot 2 blocks from my home. Very friendly, professional driver. Pick up was quick and easy. He left with in 20 minutes of drop off. I was quoted 7... [ More ] |
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| Experience with moving | | I would definitely rate this company A+. They handled the move very quickly and were able to arrange for pick-up promptly and that too at a very reasonable rate compared to other quotes I have received.
The pick-up driver was also courteous and po... [ More ] |
|  | | Ankit Jain | | 3/2/2009 2:21:00 PM |
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| auto transport from OH to AZ | | I found A Across USA Auto Transport on the internet. I read the other reviews and went the the Better Business page. They were rated an A-. I thought for the price let's give it a try. I was 100% satisfied with the outcome of transporting our 200... [ More ] |
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| Delivered, but late pickup | | This company gave me a nice low quote and did perform eventually. The only issue I have with them is that delivery was first scheduled for 1/28/09, and I stayed home from work to meet the driver, who never came.
At the last minute a lady called m... [ More ] |
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| Car Transport | | Great service from start to finish. Door to door service. At the drop off point the driver, Jeff of "Scooters Auto Transport" drove the car to my daughters apartment and actually picked her up, rather than saying I'm parked on highway 76, c... [ More ] |
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| Surprised at how easy it was.... | | I was pleasantly surprised at how easy it was to ship my car. And it only took 9 days from the time I placed my order to the time my car was delivered! There were no hang ups, no damage, no hassles, no excuses. Everyone involved was professional, ... [ More ] |
| | | Heather F. | | 1/21/2009 4:25:00 PM |
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| A Across USA Auto Transport | | Best Value. I went with a quote lower than most initial companies quoted me but higher than companies without history on the BBB and transport reviews website. Corey never pressuered me when I told him I was shopping competitors. I made a final decis... [ More ] |
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| Excellent Service | | They had great reviews.
They had the lowest price.
They picked up on time.
They dropped off early.
They provided and excellent service at an excellent price.
Thanks! [ View ] |
| | | Steve | | 1/16/2009 8:44:00 AM |
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| Moving car from AZ to NY | | I was planning on driving the car back untill I got their very competitive qoute & it was not worth
the cost of driving the car back with the cost of fuel & hotels,plus the time that it would have taken.
I had many other companies that ke... [ More ] |
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| Outstanding service!! | | I was thoroughly impressed with everything about this transport. Ryan at Across USA quickly answered every phone and email and was very professional and courteous. My car was sent from New Orleans to South Carolina. It was picked up and delivered ... [ More ] |
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| cross country shipping | | Ryan was great. The driver was fair. He was rushed to leave when he picked up the car, so he did not fill out the paperwork completely. I didn't catch that he did not fill in the odometer reading. I had just had the oil changed, so I know exa... [ More ] |
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| transport experience | | FANTASTIC!!! i couldn't have had a better experience. I booked the transport on a Mon, they picked it up that thurs and it was delivered here on the following tuesday! I am caring for a very sick parent and didn't have the time or need for ... [ More ] |
| | | P Roberts | | 11/26/2008 1:09:00 PM |
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