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A Ace Automobile Transport 

Location:133 North Main Street
Union Bridge, MD 21791
Phone Number:800 422-4142
Secondary Phone Number:410 775-1570
Web Site:http://www.weshipcars.com
Email Address:infor@weshipcars.com
Time On Site:1 Year(s), 11 Month(s). Since 1/24/2007 12:22:00 PM
MC Number:MC-404447
 View government license and insurance information.
Company Type:Broker



At A Ace Automobile Transport, we strive to provide an outstanding automobile transport experience. As a small automobile transport broker, we achieve this through our commitment to customer service and through our positive working relationship with the transport companies who are our partners. When you call, you will only be speaking with the owners, Hank and Matt. We promise our customers a move that will be done in as timely a manner as possible. We will also provide the best possible price for your transport that will at the same time enable us to keep our high standards of customer service.
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Overall Rating (Last Two Years*):


23 ratings & reviews posted


More Rating Reports
  • Rating Trends by Month and Overall New
  • Customer Satisfaction Ratings
  • Distribution of Stars Report


  • Do The Reviews Accurately Represent This Company?
    A Ace Automobile Transport reports that they have an average of 1000 customers per year. Currently, this site has 7 reviews posted by individual customers for the past 365 days. So approximately 0.70% of A Ace Automobile Transport customers have posted a review.

    This means that 99.30% percent of their customer’s opinions are not represented on this site.
    Subject:Excellent Customer Service
    Review:A Ace helped me out in a pinch. The original broker I worked with was not able to find me a carrier and suggested that I check with other brokers to look for a carrier who could take our two cars by the date I needed. I went to A Ace asking for an ... [ More ]
    Rating:
    Poster:Ellen
    Date:6/22/2008 12:42:00 PM
    Subject:Great Service!
    Review:A Ace automobile company was an outstanding company to consider if you are shipping your car. I was wary about shipping my car across the country. A Ace informed me that they would assign a carrier to my vehicle, and that they would be there within... [ More ]
    Rating:
    Poster:Kathryn
    Date:5/22/2008 5:00:00 PM
    Subject:Total confidence
    Review:This is our first experience with car transport and it was great! I found A-Ace Automobile Transport online on the Better Business Bureau website as I didn't know where else to start. Hank or Matt were always immediately available by phone and by... [ More ]
    Rating:
    Poster:Joan Eshoo
    Date:4/10/2008 3:21:00 PM
    Subject:Total Awesomeness
    Review:We recently relocated from Germany to CO via the USAF. However the military would only ship our car to Dallas. Since we could't make the trip to Dallas and back in time to start work we decided to hire a company to bring the car to us. I called A... [ More ]
    Rating:
    Poster:Michelle W
    Date:2/8/2008 11:12:00 AM
    Subject:great service to HI
    Review:Felt comfortable with A Ace throughout the process. Very responsive and pleasant to deal with. Our new vehicle was picked up from a dealership in L.A. and made available ten days later in Honolulu in perfect condition. Highly recommended! [ View ]
    Rating:
    Poster:James Chun
    Date:1/25/2008 3:29:00 PM
    Subject:review
    Review:Ace Automovers did an fantastic job of shipping my car. I had my car shipped from St. Louis, Missouri to Ann Arbor, Michigan and the car got arrived within 8 hours of being picked up. The truck came earlier than expected (which wasn't a problem),... [ More ]
    Rating:
    Poster:Sam F
    Date:1/20/2008 7:19:00 PM
    Subject:Excellent delivery!
    Review:When the driver, Brad, picked up my car in Maryland he told my brother-in-law that if the weather remained good (November), he expected to have the car delivered in 5 days. He called 24 hours in advance but unfortunately left messages on my work and... [ More ]
    Rating:
    Poster:Wendy J.
    Date:12/13/2007 11:09:00 PM
    Subject:Add another Star
    Review:It was a very difficult time in our family going out to West coast to attend to our sisters needs at end of life. Because we were not sure of the length of time, I decided to look into car transport. My good forture was finding A Ace Transport in t... [ More ]
    Rating:
    Poster:Rose Kannuck
    Date:12/1/2007 9:32:00 AM
    Subject:Truck delivered promptly
    Review:My contact and driverwere courteous, kept me informed, and reacted positively to all questions. Matt reacted well to my unexpected travel during the pick up time, and contacted my wife for pick up, making the event very easy to deal with. The truck w... [ More ]
    Rating:
    Poster:Jerry Johnson
    Date:10/3/2007 4:55:00 AM
    Subject:from CA and back
    Review:A Ace Auto Transport has been very helpful since the beginning. I am pleased with their professionalism and customer care. Their service from CA to IN and then back was very smooth. Although they charge a bit more than some of the McDonalds of the wo... [ More ]
    Rating:
    Poster:Desong
    Date:9/22/2007 2:35:00 PM
    Subject:A Ace Automobile Transport
    Review:Thanks for everything! If we ever buy any other cars online, I'll definitely be in touch with you. You were the third carrier who promised to handle this, but the only one (obviously) who actually came through. You truly went above and beyond the... [ More ]
    Rating:
    Poster:Heather Stillwell
    Date:9/18/2007 5:11:00 PM
    Subject:Try someone else- these guys use substandard transport
    Review:The car was picked up 3 days later than the latest day they promised. Poor communication the whole time. We finally found out the car had been stored for 4 days at a terminal almost 100 miles away and they didn't know when they would deliver it... [ More ]
    Response:This transport was not up to our usual standards and we apologize. Eli contacted us Friday, August 10 to inquire about price and availability to ship from Ft. Lauderdale, FL to Shelton, WA and placed an order online Friday evening. We confirmed h... [ More ]
    Rating:
    Poster:Eli and Marla
    Date:8/30/2007 1:57:00 AM
    Subject:True Customer Service
    Review:I was extremely pleased with the entire process of transporting our car through this particular carrier. It was our first experience using an auto transport and I had heard many horror stories relating to this event. However, both Matt and Hank were... [ More ]
    Rating:
    Poster:Shelby Levy
    Date:8/29/2007 11:38:00 AM
    Subject:My experience:
    Review:Hank was extremely responsive and pleasant, the best of all the contractors involved in my relocation. Even after the car was in the carriers possession and they had their money he still was just as responsive. He said what he was going to do and d... [ More ]
    Rating:
    Poster:Lezlie Kay
    Date:8/29/2007 9:33:00 AM
    Subject:Excellent service from Ace
    Review:Great service and excellent response every time I contacted them. They are the best!! I had a horrible experiencde with another company called Dash Automovers who are impossible to contact after booking the order and it was a nightmare trying to even... [ More ]
    Rating:
    Poster:Shashi Prakash
    Date:7/18/2007 8:17:00 AM
    Subject:Review of transport
    Review:The process was very smooth from beginning to end. Within 3 days of iniiitial contact, the car was picked up. The price was consistent with estimates from about 4 other companies. The contact person, Matt, was easy to deal with and made sure to g... [ More ]
    Rating:
    Poster:Ronni
    Date:6/22/2007 12:42:00 AM
    Subject:Excellent service
    Review:I have utilized A Ace Auto Transport about 4 or 5 times over the last 3 years. Each time their service has been exceptional. The vehicles we have shipped have always arrived in excellent condition and withing the time frame specified. I am curren... [ More ]
    Rating:
    Poster:Danielle
    Date:6/4/2007 11:45:00 AM
    Subject:61 corvette 55 belair
    Review:They did a great job, and were in contact with me every step of the way. I used them again on another delivery and had the same results . I recieved call from the driver almost once a day at least [ View ]
    Rating:
    Poster:Darren Clow
    Date:6/3/2007 11:29:00 AM
    Subject:Going & Coming
    Review:I have used A Ace going from Maryland to Arizona AND return to Maryland from Arizona for the last 5 years and have found their price and service to be first class. I continue to use them because they keep all promises made to the best of their abili... [ More ]
    Rating:
    Poster:Eugene Seleznow
    Date:6/2/2007 12:32:00 AM
    Subject:Review
    Review:We contacted Ace Auto on Wednesday said the car would be avilable on Friday, I got a call Thursday that it could be pikced up on Saturday morning at 9:00. The man was there, at 8:45, he was a very, nice man, we felt very confident with him. He told... [ More ]
    Rating:
    Poster:Cindy McClelland
    Date:6/1/2007 3:02:00 PM
    Subject:1986 Saab Transport
    Review:Left vehichle with a family member when I moved to Florida from Northern Virginia. After closing on my new home, I contacted A Ace Automobile Transport and spoke with Hank. He was very helpful and answered all my questions. They arranged to pick up m... [ More ]
    Rating:
    Poster:Geoffrey C. Gibbons
    Date:3/5/2007 6:02:00 PM
    Subject:review
    Review:I am extremely satisfied with the service provided. I spoke with Matt and he was friendly and absolutely very helpful. I was kept informed and all my questions were answered promptly. The communication with the driver was excellent as well.I am impre... [ More ]
    Rating:
    Poster:Jennifer
    Date:2/6/2007 7:17:00 PM
    Subject:Pleased with Services
    Review:I was extremey impressed by A Ace's follow-up whether the car was picked up, service, etc. If I had any concerns with my car, Mr. Cortesini and/or his associate put me in contact with the truck dispatcher to answer any concerns about the car. I... [ More ]
    Rating:
    Poster:Jim Hill
    Date:1/24/2007 12:22:00 PM




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