Company Response Review Report Review
Car move to Arizona

Dick J Submitted this review about Auto Shipping Group LLC
Review made Live: 10/9/2015 2:54:00 PM
The work done by the broker to arrange the move was excellent. Unfortunately the trucker was not prompt on either end. The trucker had the incorrect city with the address. He called about 24 hours in advance and we confirmed the adDress multiple times. At the time he specified he called to say he could not find the address The address he could not find the address. The address he could not find was the house address in a different city. Another date was arranged. The driver finally arrived over 3 hours later than promised causing us to miss the passing on our house. In addition he caused me daughter to remain home several hours after the promised time to take delivery.
Shipment Details
Origin State:
Massachusetts
Pickup:
Late
Destination State:
Arizona
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Kimberly Freiley
Quote or Order Cost:
$1400

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 10/9/2015 2:58:00 PM
Kimberly@Autoshippinggroup.com 360-200-6854 CALL, TEXT OR EMAIL ME FOR A FREE QUOTE. I HAVE BEEN WITH OUR COMPANY GOING ON 10 YEARS NOW! A+ ACCREDITED! Richard, Thank you so much for the positive review! I have addressed the issue with the carrier as we discussed by email yesterday. I am so sorry for their delays. If there is anything else I can do for you please let me m know!