Review Report Review
held freight for hostage

Andrew Murdock Submitted this review about Freight Center
Review made Live: 6/29/2015 12:34:00 AM
We went through freight center to have 2 compressors from California to Idaho shipped to us The quote was fairly reasonable but after the deal was finalized the price jumped a 100 dollars. R&L carriers picked up the compressors without proper BOL. They tried to drop ship to my home address instead of the place on the BOL that had a loading dock. Since they had no BOL they also wanted 400 dollars to drop them off even though I scheduled the shipment through freight center. Since I would not pay, R & L literally told me they would hold my shipment as hostage. I called freight center and since the driver had not picked up the BOL they would not drop it at the place with a loading dock They told me at Freight center that they would rectify the situation and after 2 days shy of 3 weeks I got my compressors. All good. Three days later another 123 dollars was tacked on my credit card They say it was a change of destination charge. Funny a semi truck could not get in my driveway let alone unload it. I would drive to pick up my freight before I ever used either Freight Center or R&L carriers. Between there unprofessional way of business they are crooks. If they pursue the 123 dollars which I disputed BB will here from me. Beware of them.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Idaho
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11373218.
Quote or Order Cost:
$325