Review Report Review
Scammers

Scott C Submitted this review about Premier Auto Shippers
Review made Live: 4/16/2015 8:56:00 PM
I have shipped my car many time and this is by far... the worst company I have ever worked with. Used car sales person tactics at the finest. The booked me at $450.00. Upon delivery, the driver demanded $200.00 additional or he would load my car back on the trailer and take it. Anthony (my sales associate) stopped returning my calls. Lee and Chris lied to me over the course of 2 weeks. Telling me that they were waiting from a check from the driver and would send me one up its arrival. After no check, I was told it was cut and on its way. When still no check... I got a lot of "they are not in the office... they are not in today... they are on the other line." If you want to get ripped off... use this company.
• • •

It is interesting to see that the BBB has 45 complaints and a warning for this company as follows:

Our files contain a pattern of complaints from consumers that allege after transport and upon receipt of their vehicles, they are required to pay 10-20% more than what the contract states and that Premier Auto Shippers Inc. posts their desired transport, but at a higher rate. Consumers further state that in order to receive their vehicles, they must pay what the driver has listed as payment from the broker. Once this increased amount is paid to the transporter, and when trying to receive a refund of monies, they receive rude customer service and are told to refer to the disclaimer which states "They are not liable for any changes in price upon delivery".
Premier Auto Shippers Inc. has not responded to these complaints.

On November 13, 2013 BBB sent correspondence to Premier Auto Shippers Inc. requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints.

As of March 28, 2014 Premier Auto Shippers Inc. have not responded to BBB's concerns.

BBB will continue to monitor the complaints on file for Premier Auto Shippers Inc. and update the review as needed.

- See more at: http://www.bbb.org/south-east-florida/business-reviews/automobile-transport-referrals-quotes/premier-auto-shippers-in-coral-springs-fl-90035591#sthash.iOwU6PHE.dpuf
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
450.00
Quote or Order Cost:
$650

Car Condition
  • Vehicle was dirty