Disappointed
T. Fuller Sr
Submitted this review about
South Beach Transport
Review made Live: 2/24/2015 5:39:00 PM
Potential customers: If you are looking for a company that will provide quality service, this may not be the company for you. Let me explain.....I needed a company to pick up and deliver a vehicle from Connecticut to Virginia. Well, after receiving over 100 inquiries from Nicole Cooke from South Beach Transport, yes OVER 100 inquiries, I decided to go with them. I didn't have a chance to look at their reviews as I was going through a very traumatic family situation (death in immediate family), at the time. I chose South Beach Transport after seeing that they sent over 21 emails. I figured, they must be god since their emails indicated that they had a driver in the area and was ready to pick up the car. I chose them, but after a week, I was finally able to read their reviews. They all seem very positive, so I figured, I did good. I however, began to notice that they hadn't picked up the car. I just figured that the weather delayed the pickup, but I never received any updates or anything. Yes, once I agreed to have them shipped the vehicle, the emails and phone calls stopped. When I would inquire, Nicole would say that the drivers were behind schedule but she would check and get back with me. That never happened. Anyway, after ONE and HALF MONTHS later, the car was still sitting in Connecticut. Well, I have had to begin the vehicle transport process all over again. What a waste of time. In conclusion, potential customers, I cannot tell you about the quality service South Beach Transport may provide, as they never did pick up the car. I can tell you however, if you are looking for a company that will have your car sit for weeks, with no communication, and waste your time, South Beach Transport is the company for you. Good luck.
