We had 5 new trucks we bought from a broker. We contacted Joel at Red Carpet Transport Solutions. We have never used them before and thought we would try them after getting a email from them recently. I sent him the info on the trucks we needed picked up with the models and vin numbers. He sent back a quote and told him that would work. He said he would have them picked up in a few days. They were picked up 5 days later and when driver got there he found out there were 5 trucks there and Joel told him only 4. He phoned and told us the situation and only had room for the 4. I called Joel and he assured me he would get the other truck to me. The driver arrived and needed more money he said he did not agree to the price Joel told us. This clown (JOEL B) never did get our other truck to us. We found other transport. I would never do business with Red Carpet Transport Solutions ever again. This guy dropped the ball big time and was not man enough to make it right.
Shipment Details
Origin State:
Michigan
Pickup:
Late
Destination State:
Illinois
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Jb0177
Quote or Order Cost:
$1600
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