Faizan Dolani
Submitted this review about Blue Star Auto Carriers Review made Live: 10/16/2014 7:43:00 PM
They are giant crooks. Good luck dealing with Jim. He will say whatever he can to steal your money. On their website it clearly states they do not broker out their work. That is a complete lie. They contracted my shipment to "Higher Transport". Jim promised me the car would be picked up on a Friday, didn't happen. Then Saturday passed, then Sunday passed, then Monday, finally Tuesday after I had been calling them non stop to cancel my service they assured me a truck is 10 minutes away from picking up the car. I told them this car is a time sensitive delivery. I needed the car in Dallas by Friday. I was assured by Jim's dispatch, Ron, that the car would be here by Friday at the latest or it's free. I have all of these calls 100% recorded. Friday came around and no car. I called and they didn't know where the truck was. Finally they gave me the truck drivers number. I had to call him at least 15 times before he finally picked up. That is when I found out he is a completely different company. He told me that Blue Star called him on Tuesday (5 days after my promised pick up time) that they needed a car picked up. Anyways, he told me that he is stuck in Louisiana because his transmission went out. I asked him what the address was so I can pick up the car myself. Again, this car needed to be in Dallas by Friday. He gave me the address. I had a buddy of mine that lives in LA go drive by and check it out. This guy had my brand spanking new car sitting on the floor (off his trailer) at some random broken down, middle of nowhere, gas station. I have tons of pictures of this. Truck driver said he had to drive to Memphis to get the part he needed. Very shady. He had taken all the car keys with him of course so there was no point for me to pick it up. The car finally arrived in Dallas end of the day on Sunday, damaged. The driver didn't car. He said "if you want the car I need cash or the car is coming with me." Never trust these yahoo's at Blue Star unless you like drama, let downs, and endless excuses!
EDIT: Because I posted this review of Blue Star's horrific services they have gone so far as to blast my phone number and email address out into the internet. I have been getting calls from other transport companies about shipping cars that I don't own, messages from members on okcupid dating site, cars that I'm selling apparently on Craigslist. I have never seen such a unprofessional group of people in my life. These folks are giving everyone in the transport industry a bad rap. Shame on you Blue Star for this retaliation for spreading the truth about your services! I also believe that all of these positive reviews are fake. If you want to see their real reviews go to their Yelp page. This company also goes by Continental Auto Carriers. Until they got such bad ratings they just changed.
