Unusual Experience

John Miller Submitted this review about Auto Shipping Group LLC
Review made Live: 9/1/2014 12:24:00 AM
I submitted a shipping request with a preferred shipping date being on a Wednesday. On Tuesday morning, I get a call from the person who was going to move my car asking where I was as his shipping order said I was a car dealership (which was never on my Auto Shipping Order). After he inspects my car, he tells me would have it there on my requested date of Wed (also not on my order as I wouldn't arrive for the car until Sat). Shipper was very accommodating to the errors. When I arrived, I saw my car waiting for me. I felt it was weird for his order to have inaccurate information that ASG claims they never provided.

Company Response
Terry Williams from Auto Shipping Group LLC Submitted this response.
Response Date: 9/4/2014 12:53:00 AM
MALIA 360-853-2806 -OVER SIX YEARS EXPERIENCE WITH THIS WONDERFUL COMPANY, AVAILABLE WEEKENDS AND EVENINGS FOR QUOTES. John, I wish you would of called me about this. I am very sorry it appears the driver was mistaken. Here is the copy of the carrier order that was sent to the truck which mentions nothing of a dealership, I took the order just as you gave it to me.......requested dates included. Carrier Agreement AUTO SHIPPING Group Order #: 1011316 Phone: 360-833-xxxx Please review the order information below. If any information is incorrect please contact us immediately. If you have any questions, don't hesitate to call or email us using the contact information above. Carrier Information Payment Details: Company Name: xxx xxxxxf Transport LLC MC Number: 834xxx Phone: (918) xxx-xxxx Fax: (918) xxx-xxxx Email: Carrier Fee: xxx.00 Payment Due: Upon Delivery Shipping Details Pickup Name: John Miller Company: Phone 1: (915) 603-xxxx Phone 2: Address 1: 441 Sw xxxxxxxx Dr Address 2: City: Lawton State/Zip: OK, 73505 Est. Pickup: 08/26/2014 Delivery Name: John Miller Company: Phone 1: (915) 603-xxxx Phone 2: Address 1: 3950 xxxxxn Rd Address 2: City: Beaumont State/Zip: TX, 77703 Est. Delivery: 08/27/2014 Vehicle Information: Carrier Type: Standard Shipping Running Type Year Make Model Vin Color License Number Licensed By Yes Car, Medium 2002 Chevrolet Cavalier Thank you for your feedback. Malia@autoshippinggroup.com