Good broker but dishonest trucker

She-Ra Submitted this review about Inter-City Auto Transport Inc.
Review made Live: 10/16/2014 8:40:00 PM
We selected Inter-city based solely on a Google search and some good reviews. Although they provided us with good cutomer service as the broker, the trucker/trucking company they selected to transport our vehicle damaged it upon delivery. Beware of using a trucker named Jim Kruse and Deals Auto Transport (Idaho). Even after promising us to pay for the damages, the trucker did not pay us. He kept lying to us tat he'd send the payment but i never materialized even thiugh it was only $800. We tried contacting their insurance but that was also a waste of time! Apparently these crooks dont process claims from the wronged party if it's under $1000 in damages. I tried contacting the trucking company, Deals Auto Transport, but theyve simply chosen to ognire me rater than do the right thing. My only suggestion is if you ever see damages to your vehicle ensure you DONT PAY THE TRUCK DRIVER IN FULL SINCE THERE's almost no way you'll get your vlaim paid out by these truckers after theyve taken your money!