Well, rated companies make it a point to get their customers to post reviews. It is part of their business model. They quote, get orders, move cars and then get customers to post reviews. The feedback of your customers is one of the most important parts of transporting a vehicle, second only to acting on the feedback to make improvements.
If you want more positive reviews we recommend you let customers and potential customers know how important the reviews are to your company at every step of the process.
But No One Submits Good Reviews
We hear this quite a bit, and we agree that no one is searching for a review site to submit a good review on a company. The fact is the only way a customer submits a good review is if you direct every customer to Transport Reviews. We are easy to find if they are looking, but it is up to your company to direct them to Transport Reviews.
Tools To Make The Review Process Easier on your Customer
You can make reviewing your company easier on the customer by linking them directly to your company's survey form. Instructions on how to do this can be found on the company page when you log into your company account.