Ian C
Submitted this review about eShip Review made Live: 11/28/2016 8:22:00 AM
So the driver transporting our car apparently decided to use it as a secondary when dropping off other peoples cars. By itself no big deal, however the guy ran a toll booth so I got hit with a 60 dollar charge. We found out about this a month later, and called back our eship contact. Guy gave us a bunch of lip service about trying to get it taken care of, had me email him the documents, and three weeks later I still haven't heard back anything. If you aren't going to protect your customers from the stupid stuff the driver's do, then what use are you?
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
0000000
Quote or Order Cost:
$950
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