AutoStar Transport & Logistics 
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130 ratings & reviews posted
Do The Reviews Accurately Represent This Company?
AutoStar Transport & Logistics reports that they have an average of 950 customers per year. Currently, this site has 119 reviews posted by individual customers for the past 365 days. So approximately 12.53% of AutoStar Transport & Logistics customers have posted a review.
This means that 87.47% percent of their customer’s opinions are not represented on this site. |
| Recommend AutoTransport | | I called 4 companies before settling upon Auto Transport. The woman on the phone was very nice and answered all of my questions or asked if she didn't know the answer. Originally, I had been quoted a price back in June by 4 companies and then w... [ More ] |
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| Look no Further!!!! | | FLAWLESS execution on the move of my Pontiac G6 from Hawaii to Oklahoma. Everything went perfectly, staff was polite and extremely professional, and someone was always there to answer my calls. Tracking was made easy with Pamela, and I will only use ... [ More ] |
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| Could not have been better! | | I was very impressed with the handling of my classic 1969 Ford Mustang by AutoStar Transport. Communication and timeliness were fantastic, Mike and Elena always answered the phones and were available every time I had a question. The transport went ex... [ More ] |
|  | | Keet Busch | | 9/5/2008 2:25:00 PM |
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| GREAT, FAST SERVICE!!!! | | After never getting moved by another company, AutoStar Transport had my car on a truck the same day I first spoke with them, and delivered 3 days later. Patrick was polite and courteous, and Pam followed up with me to make sure everything went smooth... [ More ] |
| | | Marco | | 9/5/2008 12:20:00 PM |
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| Great Company | | I was extremely pleased and impressed with AutoStar Transport. Patrick was extremely polite and professional throughout the entire process, and Pamela followed up with me and assisted in tracking my vehicle. The entire process from my 1st contact unt... [ More ] |
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| 72 Chevy!! Great Deliver | | After trying 2 other companies and giving my deposits I was a bit uneasy with any company. Mike was honest and knew what he talking about. I called him and explained my situation and Mike went right to work. From the day I told him I was in a hurry t... [ More ] |
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| letter of appreciation | | thank you ms lopez, you are the best. excellent customer service, great communicaton. i wish you all the best, hope to do more business with you in the future. olusla adabiri. [ View ] |
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| AUTO STAR TRANSPORT | | I have not picked up my vehicle as of yet but i'm sure they will be great :) I origionally worked with Mark but since it was so last minute they did not really have room for my avalanche. So he put me in touch with Mike Cannon who followed thro... [ More ] |
|  | | Susan Noakes | | 8/28/2008 1:35:00 PM |
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| Excellent | | I contacted AutoStar and my car was on a truck the next day. Everyone was polite and professional, and I would highly recommend this service to anyone needing to move a car.
Driver's rig was clean, and he kept me updated along the way. Very sm... [ More ] |
| | | David Wheeler | | 8/28/2008 1:17:00 PM |
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| Very good service! | | I would use this company again for sure! They were there on time for pickup, and delivered on time. Brian Mansilla (customer service) always kept in contact, and kept me informed. Even the customer service line was very helpful. There was a misunders... [ More ] |
| | | Trisha | | 8/26/2008 2:22:00 PM |
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| Late pick-up and delivery | | I contracted with AutoStar to ship my car. They subcontracted this to a truck driver/owner. When the truck broke down before pick-up, causing the pick-up to be late, they claimed no responsibility, laying the fault on the driver. But my contract w... [ More ] | | This characterization of AutoStar Transport is completely unfair and unjustified. When the first assigned truck had mechanical issues, we immediately began working to assign an alternate carrier that better fit his requested timetable, even offering ... [ More ] |
| | | J. White | | 8/26/2008 8:07:00 AM |
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| classic car transport | | Jamie Kyle was very helpful & price was very fair,in fact other quotes were as much as 30-40% higher. Pickup was quick and delivery was two days later. Driver was professional. Thank you !Bobby Goodson [ View ] |
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| Quick and easy | | AutoStar Transport & Logistics was a very good company to select. They were not the cheapiest nor the most expensive. I called on friday morning and two hours later Cecilia had called back saying that they have found a transporter (this may not... [ More ] |
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| happy | | it was a good experience, it was my first time moving a car.
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| Excellent carrier | | Excellent fast service. Customer Service was superb. Would Highly recommend this company to anyone. My vehicle was picked up in Hawaii right on time and was delivered to Oklahome right to my door almost a week early. This was a pleasant surprise. ... [ More ] |
| | | brian | | 8/22/2008 10:00:00 PM |
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| Transport | | I was scared at first to have my car transported. They did transport my car and they did it in five days. So I was happy. The only thing was I had to get my car washed. Other than that they did a good job. [ View ] |
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| Carrier | | Buster Transport, Lee Parker owner, did a great job. Very personable and was flexible with delivery when we needed him to be.
Lee was fabulous.
This is upsetting me off that my review has to be longer to be accepted. [ View ] |
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| Customer Feedback | | We were in a time crunch and I had been promised by another carrier that they would be able to do the job for us in the time limit we desired. We gave them a deposit and after days of waiting for a truck and being told that the "Drivers did not ... [ More ] |
| | | Dr. Linda Drake | | 8/22/2008 12:03:00 PM |
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| Success with Autostar Transport | | After reading the reviews of people who had horrible experiences transporting vehicles, we were concerned that we, too, would suffer.
No worries when working with Cecilia at Autostar! She was courteous and helpful. The others at Autostar were a... [ More ] |
| | | June Thornton | | 8/16/2008 1:54:00 AM |
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| excellent coast to coast shipping | | I had to get my car shipped as soon as possible, and not only was AutoStar able to get my car out the fastest, but they also offered the best price of the many companies I tried. Alex found a carrier within a couple days, my car was picked up and del... [ More ] |
| | | Christine | | 8/15/2008 4:12:00 PM |
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| Tahoe from FL to TX | | Everything happened as stated. Picked up the vehicle on a Friday in Florida and was delivered in Texas on Monday. The transport truck even had some problems with an air hose and they still delivered on the promised date. [ View ] |
| | | K. Smith | | 8/15/2008 3:01:00 PM |
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| Auto transport | | This has been my first experiance with shipping my car. So far it has been positive but the car was just picked up today. My first cotact was with Mike Connon and he ansewered all my concerns. He set my pick up date for Aug.25th-28th . I received a c... [ More ] |
| | | James Kazmaier | | 8/13/2008 9:00:00 PM |
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| Excellent Service! RECOMMENDED | | This was my first time to transport a car, so, I was very apprehensive and inexperienced. Mark was very helpful and got the job done QUICK!!! He was able to get a ride in 4 days and it only took 4 more days to get to my destination, 1800 miles awa... [ More ] |
| | | Ms. M | | 7/31/2008 1:40:00 PM |
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| AUTOSTAR TRANSPORT ARE CROOKS | | I looked around at several companies to ship my car and found Autostar 6 weeks before I needed to move to allow myself time to prepare. Autostar set up my truck for delivery on a Saturday and I was prepared and waiting for a call for pickup. Long s... [ More ] | | MUST READ:
First of all, we are very sorry for the inconvenience caused by the delay of the breakdown of the 1st truck assigned to Mr. Trythall. We were not notified until Monday morning, the 3rd day of his pickup window, of the incident with the tr... [ More ] |
| | | Steve | | 7/30/2008 12:07:00 PM |
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| Got the job done when no one else would! | | I originally contacted 2 other companies that gave me the runaround, kept making promises they did not keep. Finally found AutoStar, and I’m glad I did! Since I had problems with the other 2 “transporters,” Autostar went out of thei... [ More ] |
| | | Robert | | 7/18/2008 5:40:00 PM |
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| Auto Star Review | | Cecilia did an excellent job of locating a carrier on short notice to work around my schedule. No extra fee was charged for the short lead time. Carrier was very professional. I was kept informed when the veichle was picked up, and update enroute to... [ More ] |
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| Overall experience | | Transporting my 1965 Mustang GT convertible (a car I'd owned for 43 years, and was giving to my daughter) was XXXto me, at least XXXa truly big deal.
Fortunately, AutoStar Transport & Logistics made it seem as if it was a big deal to ... [ More ] |
| | | James A. Lodge | | 6/27/2008 4:17:00 PM |
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| Fantastic Service! | | Autostar saved the day for me and my fiance. After another company did not show up for more than a week, I contacted Patrick on Monday. My car was then picked up on Tuesday and delivered coast to coast the following Saturday. I am extremely impressed... [ More ] |
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| great service | | everyone i spoke to was friendly, professional, knowledge and was able to answer all my questions. i would definetly use them again upon my return trip.
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| contract was useless | |
I was very disappointed with AutoStar. When I talked to Patrick Malley he was so nice. I explained how last year I went through another company and had problems with price changes and slow delivery. He swore this would not happen again. Well, it d... [ More ] | | We are very sorry for any convenience the additional charges caused, but to be fair, Mrs Dube was warned well in advance that prices could change with the shifting cost of diesel. She placed the order 3 months in advance and was told at that time tha... [ More ] |
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| I like them. | | The price was good when considering the cost of gas. The gentleman was friendly and very profressional. The pick-up was quick and easy. The drop-off was as well...All in all two words...GREAT SERVICE. [ View ] |
| | | Alex | | 6/11/2008 11:10:00 PM |
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| Great Job | | I have had previous experiences with different auto transport companies. Those experiences are not comparable with my recent transport with Auto Star. They were professional, understanding and prompt. They got the job done! [ View ] |
| | | Taniesha | | 5/30/2008 5:49:00 AM |
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| Great Job! | | Staff was polite, professional and responsive. My car was loaded 2 days after I contacted them and arrived 5 days later. Not bad for coast to coast! Would definitely use again and highly recommend! Thanks again. [ View ] |
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| STAY AWAY RIP-OFF | | SIGNED AND PAID ON 04/04/08 FOR CAR PICK UP ON 04/15/08. ON 04/30/08 COMPNAY CALLS ME AND SAYS THEY CANNOT FIND A DRIVER AND OFFERED ME MY DEPOSIT BACK. NEVER GOT MONEY BACK. WROTE REVIEW AND THIS COMPANY GOT BAD REVIEW REMOVED, THIS IS WHY ONLY GOOD... [ More ] | | Below is a copy of our original response to Mr. Weinstein. I would also like to add that the only person responsible for having the reviews removed was Mr. Weinstein himself. After posting 3 reviews in his own name, he chose to post 3 more fake revie... [ More ] |
| | | JEFF WEINSTEIN | | 5/22/2008 6:47:00 PM |
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| Excellent Job | | Contacted AutoStar on a Tuesday and vehicle was delivered the following Saturday! Service was extremely fast, and everyone I spoke to was polite and professional. I would highly recommend their service, and would definitely use them again. Great job!... [ More ] |
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| Excellent | | I would HIGHLY recommend AutoStar Transport. They really went out of their way to adjust to all the changes that I made, and my car was delivered in PERFECT condition and on time.
Everybody that I spoke to (from purchase to final delivery) was extre... [ More ] |
| | | Alejandro Trujillo | | 5/18/2008 6:52:00 PM |
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| Reputable Company | | They accommodated me well. After a failed encounter with another company, Patrick assured me that he would transport my car, which really gave me a since of comfort. After signing the contract everything began to move quite fast and no money actua... [ More ] |
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| California to Washington | | Overall a good experience. Customer service was responsive to questions, scheduling and timing of transport went as promised, and car was delivered on time and without any damage. I would recommend. [ View ] |
| | | Jim Packard | | 5/14/2008 3:47:00 PM |
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| examination of car | | I have not as yet examined the car because it was sent to my children's house. I do not however expect to find a problem because they said that at first glance it appeared to be in order. I expect to see the car tomorrow, at which time I will fol... [ More ] |
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| Review of Service | | This service was super fast, and a lot cheaper that I expected. The cost was far less that it would have been for me to move the car myself, and they were lightning quick. The car was picked up before the time estimated, and delivered well before i... [ More ] |
| | | Matthew | | 4/8/2008 8:23:00 PM |
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| cross country move made easy | | I initially made an email contact on a Thursday looking for a quote. Within a few hours I had a response. I waited until Monday morning to call and confirm our decision to go ahead. At that time I was unaware that the normal time for an arranged p... [ More ] |
| | | m. bauer | | 4/3/2008 4:55:00 PM |
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| Auto Transport | | Exelllent service, friendly and knowlegable staff both at autostar and top shelf transport all the way. Always available to answer any and all questions when I called. Picked up my mercedes and delivered it on time without any problems whatsoever. TH... [ More ] |
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| florida to new jersey | | placed order with danielle late on a tuesday and the car arrived early friday morning- this was florida to new jersey. driver was friendly and congenial. there was absolutely no damage. the service was incredible, and danielle is an attribute to t... [ More ] |
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| Very impressed and satisfied | | I searched for a company that was not only good in price but was also excellent in customer service. Although Autostar was not the 'cheapest' for my transport, they were willing to negotiate in price and came through on customer service! Fr... [ More ] |
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| Promptness and courteous | | All went very well and we were very pleased with the transport. The driver was very knowledable and careful in loading the auto. We would use this transport company again if the need arose.
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| Great--So much better than Expected! | | I checked with various companies about transporting a car from Florida to Massachusetts. After one company that had been around for more than 20 years just gave me the run around and kept raising their price (and still not giving me any definite inf... [ More ] |
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| GPS Transport | | Awesome pick up. Great delivery, would defiently recommend! Scheduled pick up was right on time and the driver ensured date of delivery would not interfer with my arrival at new destination. Brad was very courteous, respectful and very honest. Th... [ More ] |
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| very pleased | | Mike Cannon and David Conrad worked with me all the way from arrangements to delivery. Very pleased with the whole experience, will use them again. Very Accommodating, Thanks David G. [ View ] |
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| good service | | the company had good service, the car arrived in the time frame in which they said it would. Also the car arrived with no damages. The price i was qutoed was a very reasonable price and was one of the lowest quotes i got. i would recommend this compa... [ More ] |
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| Successful transport | | After interacting with many transport companies, I came accross AutoTransport and Cecilia Lopez. I was very impressed with her representation as well as the prices. Everything was coordinated exactly as explained it would be. The particular transp... [ More ] |
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