DO NOT USE VICEROY

Alex Submitted this review about Viceroy Auto Trans
Review made Live: 12/13/2016 3:14:00 PM
Johnathan and Viceroy completely ruined my travel plans. We set a date for a car pick up and long story short- they completely bailed. Johnathan lied to me over the phone several times. Apparently there were issues with the driver and Johnathan kept making excuses and eventually stopped answering our phone calls. There are many more car transportation options out there that are much more reliable than Viceroy. Don't risk it and use another company. They were extremely unprofessional and shady.

Company Response
Management Dept from Viceroy Auto Trans Submitted this response.
Response Date: 12/14/2016 2:49:00 AM
Most of our customers are happy with our service. As for this order, we cancelled your order due to your attitude & harassment. We had a driver who was a bit delayed & you would not accept this reality as an answer. You called us liars. You began to call us every hour from the day of booking clogging our phone lines with your insults. We tried to keep communication with you but you would not even try to understand. We have many other customers on each load & sometimes the customers themselves will hold our driver up causing a delay which is a problem we have no control over. We can only try our best in completing each job. This distasteful review is very unappreciated. Learn patience & life would be easier for you.