Company Response Review Report Review
Attitude from Truck Driver

Anthony Chacon Romero Submitted this review about Ship a Car Direct
Review made Live: 3/21/2016 8:13:00 AM
Mi girlfriend whom is pregnant was the one in charge to ship my car. The truck driver was very rude with her besides she was so nice to him driving the car in an area convenient for him. The day of the shipping my girlfriend had some hard time getting the car run and she notified the truck driver that she would be late 15 min and he was really rude with her even when she mentioned that she was pregnant he said I don't care if you are.

Same attitude happened when I reached him to get the details and make the plans accordingly he was not really willing to help and just said I will call you whenever I pick up the car not giving a proper timeframe .

I would encourage you to get more decent people that knows how to deal with customers when hiring a third party company.

BR
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Florida
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
493734-QP
Quote or Order Cost:
$800

Company Response
Michael Strickland from Ship a Car Direct Submitted this response.
Response Date: 3/25/2016 12:02:00 AM
So sorry to hear that the driver was rude to your girlfriend.Thanks for the feedback, Anthony, that is important information for us. As much as we screen our carriers in advance, sometimes we can only learn about a bad apple after a bad experience. And then we weed them out.