from Ship Your Car Now LLC.
Submitted this response.
Response Date: 8/7/2013 3:18:00 PM
This is a very unfortunate situation Mr. Daggett. The transport was setup as an enclosed transport from TX to OR. When the contracted carrier ATLANTIC DELIVERY showed up to pick up the vehicle, they had an enclosed trailer. However, it appears that the carrier committed negligence on their part and transferred the vehicle to an open carrier. Looking at this order it happened back in December of 2012 and we provided all the FMCSA info as well as the insurance information for the carrier ATLANTIC DELIVERY LLC. If you still need help pursuing the responsible carrier we will be more then happy to assist.