Company Response Review Report Review
Just plain bad

George G Submitted this review about Mercury Auto Transport
Review made Live: 11/9/2014 12:26:00 PM
The company they set me up with is one of the most unprofessional auto transports I've ever dealt and I've shipped cars before in the past.The car was PICKED UP 5 HOURS LATE and DELIVERED 1 FULL DAY LATE . I kept getting the run around from the other business. Mercury Auto Transport LLC did not addressed my concern in any way. Would not recommend them.
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Jim
Quote or Order Cost:
$520

Company Response
Matthew Sandomir from Mercury Auto Transport Submitted this response.
Response Date: 11/12/2014 8:30:00 AM
Hi George , Your car was picked up and delivered within the promised window.It was actually delivered a day early. This is from the contract you signed and returned confirming your pick-up window.We are sorry we were not able to meet or beat your expectations. Dispatched: 10/28/14 Load Estimated: 10/29/14 Delivery Estimated: 11/03/14 Picked-up: 10/29/14 Delivered: 11/02/14 Sincerely, Management